Contact us
Ofwat
Centre City Tower
7 Hill Street
Birmingham B5 4UA
United Kingdom
By phone: 0121 644 7500
By fax: 0121 644 7559
By email: mailbox@ofwat.gsi.gov.uk
Email addresses of Ofwat staff take this form: firstname.surname@ofwat.gsi.gov.uk.
How to find us
Map and directions to our offices.
Enquiries and complaints
If you have a query or want more information, you may find in the following sections.
If you have a complaint, you should first contact your water company.
If you have already contacted them and are still unhappy, contact the Consumer Council for Water. They represent customers’ interests and investigate complaints from customers about their water or sewerage company.
Please read more about the complaints process, including information on which complaints and disputes we handle.
Website feedback
We welcome feedback on our website. Please email us at webmaster@ofwat.gsi.gov.uk.
