Ofwat

Protecting consumers, promoting value and safeguarding the future

Shortcut keys for this site

  • Skip navigation
  • Home page
  • What's new
  • Site map
  • Search
  • Frequently Asked Questions (FAQ)
  • Help
  • Complaints procedure
  • Terms and conditions
  • Feedback form
  • Access key details

Quick links

  • Go to content
  • Accessibility
  • Help
  • Site map
Advanced Search
Abstract image of water
  • Home
  • What's new
  • Publications
  • Media centre
  • Future challenges
  • Consultations
  • Jobs
  • Making a complaint

About Ofwat

  • What we do

    • The industry we regulate
    • Our approach to regulation
    • Our duties
    • Benefits for consumers
    • More about our work
    • Our standards of performance
  • Who we are

    • Organisation
    • Board minutes of meetings
    • Rules of procedure
  • Who we work with

    • Memoranda of understanding
    • Stakeholders
    • Joint Regulators Group
  • Jobs

    • Current vacancies
    • About Birmingham
  • Procurement

    • Our procurement processes
    • Finding out about new contracts
    • Current opportunities
    • Procurement links
  • Ofwat reports

    • Annual reports
    • Resource accounts
  • Freedom of information

  • Contact us

Household consumers

  • Your water bill

    • How household customers are charged
    • Changes in household bills
  • Extra care services

    • Help for customers needing special assistance
    • WaterSure (vulnerable groups scheme)
    • Charitable trusts and restart schemes
  • Conserving water

    • Water saving tips
    • Help for you to save water
    • Your water supply
  • Supply and standards

    • Supply pipes
    • Water pressure
    • Water connections
    • Sewers
    • Special assistance
    • Standards of service
  • Your point of view

  • Problems paying your bill

  • Meters

  • Water resale

    • Maximum resale price
    • Calculating water resale prices
    • What should I do if I think I am being charged too much?
    • Enforcing the maximum resale price
  • Your water company

    • Who is your water company?
  • Useful contacts

  • Surface water drainage

  • Complaints

    • Household consumers
    • Standards of service
    • Complaints that we handle
    • Determinations
    • Unhappy with our service?
    • Who else handles complaints?

Non-household consumers

  • Your water bill

    • How non-household customers are charged
    • Non-household bill changes 2009-10
    • Regulating large users charges
    • Exemptions from charges
    • Controlling your bill
  • Complaints

    • Nonhousehold consumers
  • Surface water drainage and highways drainage

    • Charging for surface water drainage by site area
    • Reducing your surface water drainage bill
    • Some facts about surface water drainage
    • Exemptions from charges
  • Your water company

    • Who is your water company?
  • Information for developers

Regulating the Industry

  • Comparative reporting

  • Enforcement

    • Enforcement action
  • June return

    • Latest data
    • Historic data
    • Reporting requirements
  • Reservoir

    • Workshops
  • Quality programme

    • Historic data

Industry Structure

  • Changes of ownership

  • Capital restructuring

  • Water company licences

    • Proposed licence modifications
    • Licence amendments
  • Water companies

Price Review

  • Working with stakeholders

  • Strategic direction statements

  • PR09 Phase 1

  • PR09 Phase 2

  • PR09 Phase 3

  • PR09 Phase 4

Markets

  • Supplying water and sewerage

    • Getting a new appointment
    • Becoming a water supply licensee
  • Monitoring competition

    • Disputes
  • Water supply licensing

    • Access codes
    • WSL licensees
    • WSL eligibility
  • New appointments and variations

  • Market reform

Sustainability

  • Sustainable development

  • Climate change

  • Water resources

    • Companies' legal obligations
    • Ofwat's role
    • Long-term planning
    • Leakage

Browse subjects a - z

a b c d e f g h i j k l m
n o p q r s t u v w x y z

What's new

  • Voluntary disclosure of expenditure 2009-10 Q4
  • Voluntary disclosure of expenditure 2009-10 Q3
  • Customer Charges Data 2010–11 complete tables

Procurement links

You are here: Ofwat > About Ofwat > Procurement > Procurement links

Official Journal of the European Union (OJEU) – Published by the European Union, available only on CD-Rom by subscription from UK agents such as:

  • The Stationery Office
    P.O. Box 29, Norwich, NR3 1GN
    0870 600 5522
    subscriptions@theso.co.uk
  • Business Information Publications (BIP) Ltd
    Park House, 300 Glasgow Road, Shawfield, Glasgow, G73 1SQ
    0141 332 8247
    bip@bipcontracts.com  

Tenders electronic daily (TED) – this is the web version of the Supplement to the Official Union and the quickest way of accessing over 700 invitations to tender published daily. Access to TED is free of charge. If you have any questions on the publication of a particular notice and/or on searching for notices in general, you can contact the TED Helpdesk:
email:Ted.webmaster@opoce.cec.eu.int Fax: (+352) 2929-42700

Système d'information pour les marchés publics européens (SIMAP) – This website provides background information on procurement and links to other sites with procurement opportunities across the European Union and beyond.

Contrax Weekly & Government Opportunities – Contract opportunities announcement available by subscription from BIP Ltd in CD, web & paper forms.

Small Business Service (SBS) gives small businesses information on dealing with the Government, research findings and new initiatives being taken forward.

The Office of Government Commerce (OGC) have published a guide 'Tendering for Government Contracts', which sets out the opportunities & benefits within the public sector and offers advice on how to bid for Government contracts.

Page options

  • Return to top
  • Text only
DirectGov Website © Crown Copyright   |   Disclaimer & Privacy Statement   |   Ofwat's previous website   |   Site A-Z   |   FAQs   |   Contact us   |   Cymraeg