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About Ofwat
Household consumers
Non-household consumers
Who we work with
We work closely with a number of organisations, including:
- the Department for Environment, Food and Rural Affairs and
- the Welsh Assembly Government;
- the Consumer Council for Water, which is an independent organisation that represents customers' interests and deals with your complaints;
- the Drinking Water Inspectorate, which sets standards for the quality of drinking water;
- the Environment Agency, which regulates and enforces water abstraction consents and quality standards in inland, estuarial and coastal waters;
- Natural England on environmental issues in England; and
- the Countryside Council for Wales, on environmental issues in Wales.
You can find out how to get in touch with these organisations in Useful contacts.

