Consumer Council for Water - http://www.ccwater.org.uk/

The Consumer Council for Water (CCWater) represents the interests of consumers in the water industry. CCWater operates through four committees in England and a committee for Wales. CCWater came into operation on 1 October 2005.

Department for Environment, Food and Rural Affairs (Defra) - http://www.defra.gov.uk/

Defra has responsibility for policy on all aspects of water including water supply and resource and the regulatory system for the water environment and the water industry. Setting the overall policy framework lies, in England, with the Secretary of State for Environment, Food and Rural Affairs.

Drinking Water Inspectorate (DWI) - http://www.dwi.gov.uk/

DWI is responsible for the regulation of drinking water quality in England and Wales ensuring water companies supply water that is clean and safe to drink and meets the standards set down in the national legislation, mainly the Water Supply (Water Quality) Regulations 2000 (2001 in Wales) and the Water Supply (Water Quality) regulations 2000 (2001 in Wales Amendment Regulations 2007.

Environment Agency - http://www.environment-agency.gov.uk/

The Environment Agency is the leading public body for protecting and improving the environment in England and Wales. It's the Environment Agency's job to make sure that air, land and water are looked after by everyone in today's society, so that tomorrow's generations inherit a cleaner, healthier world. Among other things, it is responsible for ensuring that water companies implement the National Environment Programme and offers guidance on the content of Water Resource Management Plans. By working in partnership, the Environment Agency makes sure that the environment is being protected and, where appropriate, improved.

Natural England - www.naturalengland.org.uk

Natural England was established under the Natural Environment and Rural Communities Act 2006. It is a Non-Departmental Public Body under the sponsorship of the Department for Environment, Food and Rural Affairs (Defra). It was formed by bringing together English Nature and parts of the Rural Development Service and the Countryside Agency.

Natural England is charged with the responsibility to ensure that England's unique natural environment including its flora and fauna, land and seascapes, geology and soils are protected and improved.

Natural England's purpose as outlined in the Act is to ensure that the natural environment is conserved, enhanced, and managed for the benefit of present and future generations, thereby contributing to sustainable development.

Ofwat - http://www.ofwat.gov.uk/

Ofwat is the economic regulator of the monopoly water and sewerage companies in England and Wales. Ofwat protects consumers, promotes value and safeguards the future by:

• setting limits on what companies can charge their customers to support and encourage a sustainable water and sewerage sector;
• ensuring companies are able to carry out their responsibilities under the Water Industry Act 1991 as updated by section 39 of the Water Act 2003;
• protecting the standard of service customers receive;
• encouraging companies to be more efficient;
• meeting the principles of sustainable development and
• promoting the development of competition
  

Welsh Assembly Government - http://www.wales.gov.uk/

The Welsh Assembly Government is responsible for regulation of drinking water quality, environmental water quality, water resource management and water industry regulation. The Assembly Government sets out the overall policy framework and vision for the price review in Wales, and provides guidance on drinking water quality and environmental improvements as determined by Welsh Ministers.