TOP 5 QUALITY IMPROVEMENTS IN 2000-2005 PERIOD
PROPOSED PRICE LIMITS & EFFECT ON AVERAGE BILLS
		2000 -01	2001- 02	2002 -03	2003- 04	2004- 05
1	Proposed Price Limit (Water Service)	1.9	0	0	0	0
2	Average Household Bill (today's prices)	95.45	95.50	96.09	96.09	96.11
3	Average Household Bill paid	104.33	107.53	111.46	114.83	118.31
1	Proposed Price Limit (Sewerage Service)
2	Average Household Bill (today's prices)
3	Average Household Bill paid

PROJECTED EXPENDITURE NEEDS			Annual average for the AMP3 period (£/property/annum)		WHAT IS DRIVING THE CHANGES IN BILLS		£
1	Total Operating Expenditure - annual average		-		Average household bill in 1999-2000		-
2	Total Capital Maintenance Expenditure - annual average		-		Less	(1) passing on past out-performance	-
3	Total Capital Enhancement Expenditure - annual average		-			(2) challenging targets for future efficiency improvements	-
					Plus	(3) the impact of improvements in water quality	-
RETURN CAPITAL						(4) improvements in service performance	-
Return on capital - (post tax) (%)						(5) Maintaining security of supplies to all customers	-
					Average household bill in 2004-2005		-

For further information contact : Andy Cuthill