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Related Industry Links


Customer Related Organisations
Consumer Council for Water (CCWater)
CCWater represents customers' interests and investigates complaints from customers about their water company in England and Wales
http://www.ccwater.org.uk

Utility Regulators
Office of Gas and Electricity Markets (OFGEM)
Ofgem is the regulator for Britain's gas and electricity industries. Its role is to promote choice and value for all customers
http://www.ofgem.gov.uk
Office of Communications (OFCOM)
Ofcom is the independent regulator and competition authority for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services
http://www.ofcom.org.uk
Office of Rail Regulation (ORR)
This is the economic and safety regulator for the railway industry
http://www.rail-reg.gov.uk
Water Industry Commission for Scotland
The Water Industry Commission for Scotland monitors Scottish Water's financial, investment and customer service performance, and has the statutory duty to determine price limits.
http://www.watercommission.co.uk
Northern Ireland Authority for Utility Regulation
The Northern Ireland Authority for Utility Regulation regulates water and sewerage services in Northern Ireland.
http://www.niaur.gov.uk


Government Links
Department for Environment, Food and Rural Affairs (Defra)
Defra is the government department with responsibility for the environment, food and rural affairs. It is responsible for all aspects of water policy in England, including water supply and resources, and the regulatory systems for the water environment and the water industry.
http://www.defra.gov.uk

Water Section: http://www.defra.gov.uk/environment/water
Drinking Water Inspectorate (DWI)
The Drinking Water Inspectorate (DWI) is responsible for assessing the quality of drinking water in England and Wales, taking enforcement action if standards are not being met, and appropriate action when water is unfit for human consumption
http://www.dwi.gov.uk
Environment Agency
The Environment Agency has responsibility for protecting and improving the environment in England and Wales. It also has a duty to secure the proper use of water resources.
http://www.environment-agency.gov.uk
Environment Agency - Savewaterhttp://www.environment-agency.gov.uk/savewater
Environment Agency: Water Framework Directive - River Basin Planning: Working Together - Consultation paperThe Environment Agency has asked us to cirulate this link. Please respond to them directly with any queries. (Closing date: 22 June 2007)
Watermark.gov.ukhttp://www.watermark.gov.uk
Department for Constitutional Affairs
The Department for Constitutional Affairs is responsible for freedom of information [FOI]. This website provides information about all aspects of FOI.
http://www.dca.gov.uk
Information Commissioner's Officehttp://www.informationcommissioner.gov.uk
Competition Commission
The Competition Commission conducts inquiries into mergers, markets and the regulation of the major regulated industries
http://www.competition-commission.org.uk
Competition Appeal Tribunal
The Competition Appeals Tribunal is a specialist judicial body whose role is to hear and decide appeals and other applications or claims involving competition or economic regulatory issues.
http://www.catribunal.org.uk
Office of Fair Trading (OFT)
The OFT is responsible for making markets work well for consumers. They achieve this by promoting and protecting consumer interests throughout the UK, while ensuring that businesses are fair and competitive
http://www.oft.gov.uk
Consumer Gatewayhttp://www.consumer.gov.uk
Directgov
Directgov provides information on the range of public service information available online
http://www.direct.gov.uk
Information for Local Government from Central Governmenthttp://www.info4local.gov.uk/relatedlinks.asp
Her Majesty's Stationery Office (HMSO)http://www.inforoute.hmso.gov.uk
The Office of Public Service Information website includes links to all acts of parliament and statutory instruments since the late 1980s. Other activities include direct access to the Government's Information Asset Register (IAR). The IAR lists information resources held by the UK Government, concentrating on unpublished resourceshttp://www.opsi.gov.uk/legislation/index.htm
http://www.opsi.gov.uk/iar/index.htm


Water Companies
Albion Waterhttp://www.albionwater.co.uk
Anglian Water plchttp://www.anglianwater.co.uk
Bournemouth & West Hampshire Water plchttp://www.bwhwater.co.uk
Bristol Water plchttp://www.bristolwater.co.uk
Dee Valley Water Plchttp://www.deevalleygroup.com/DVW/DVW.htm
Dwr Cymru Cyfyngedighttp://www.dwrcymru.com
Cambridge Water Company Plchttp://www.cambridge-water.co.uk
Essex & Suffolk Water plchttp://www.eswater.co.uk
Folkestone & Dover Water Services Ltdhttp://www.fdws.co.uk
Mid Kent Water plchttp://www.midkentwater.co.uk
Northumbrian Water Ltdhttp://www.nwl.co.uk
Portsmouth Water plchttp://www.portsmouthwater.co.uk
Severn Trent Water Ltdhttp://www.stwater.co.uk
South East Water plchttp://www.southeastwater.co.uk
South West Water Services Ltdhttp://www.southwestwater.co.uk
Southern Waterhttp://www.southernwater.co.uk
South Staffordshire Water plchttp://www.south-staffs-water.co.uk
Sutton & East Surrey Water plchttp://www.waterplc.com
Tendring Hundred Water Services Ltdhttp://www.thws.co.uk
Thames Water Utilities Ltdhttp://www.thameswater.co.uk
Three Valleys Water plchttp://www.3valleys.co.uk
United Utilities Waterhttp://www.unitedutilities.com
Wessex Water plchttp://www.wessexwater.co.uk
Yorkshire Water Services Ltdhttp://www.yorkshirewater.com

Water Related Organisations
Beat the drought
This website, maintained by the water companies in the South of England together with the Environment Agency, provides up-to-date information on how to beat the drought plus details of the latest restrictions
http://www.beatthedrought.com/
International Water Association
The IWA have corporate and individual members throughout the world who are professionals in science, research, technology and practice
http://www.iwahq.org.uk
Water UK
Water UK is the trade association which represents all UK water and wastewater companies
http://www.water.org.uk
Water Aid
WaterAid is an international charity dedicated to helping people who do not have access to safe drinking water and sanitation
http://www.wateraid.org
UK Groundwater Forum
The aim of the Forum is to raise the awareness of groundwater and the role it plays in supporting the environment and in water supply
http://www.groundwateruk.org
The Water Guidehttp://www.water-guide.org.uk
The Water Pollution Guidehttp://www.water-pollution.org.uk
Chartered Institution of Water and Environmental Management (CIWEM)
This is the leading professional and examining body for scientists and those committed to the sustainable management and development of water and the environment. Its aim is to advance the science and practice of water and environmental management for the public benefit
http://www.ciwem.org
UK Water Industry Research (UKWIR): UKWIR facilitates collaborative research for UK water operators.http://www.ukwir.org
Regulatory cycle and its Impact on the efficiency of supply chain delivery RG10-B: A questionnaire from UKWIRhttp://www.ukwir.org/content/default.asp?PageId=46340


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