This paper sets out our conclusions to our consultation that we issued in October 2006 on the review of our guidelines for "Dealing with household customers in debt". The paper summarises responses to our review, sets out our conclusions and includes updated debt guidelines
The resale of water occurs when water or sewerage services provided to one person by a water company are sold on to another person. This paper sets out our conclusions to the consultation that we issued in April 2005 on the review of the Water Resale Order (PDF - 176 Kb)