About Ofwat publications

Appointment of Ofwat's reporters 03/03/05 (PDF - 75Kb) Authorisation of the Director General of Water Services under section 7(2) of the Water Industry Act 1991 25/02/05 (PDF - 42Kb) Code of practice governing the discharge of Ofwat's functions: A consultation paper 31/03/03 (PDF - 140Kb) Customer charter: Our standards of service 27/10/05 (PDF - 388Kb) Customers applying for help under the Vulnerable Groups' Regulations – 2004-05 and 2005-06 20/11/06 Customers applying for help under the Vulnerable Groups' Regulations: 2003-04 and 2004-05 27/01/06 Customers registered with water and sewerage companies for special assistance 20/11/06 Customers registered with water and sewerage companies for special assistance 16/09/05 Customers registered with water and sewerage companies for special assistance 21/12/04 Freedom of Information Act 2000: our publication scheme - July 2005 15/08/05 (Word - 187Kb) Freedom of Information Act 2000: our publication scheme - Welsh version [large print] 31/01/03 (PDF - 314Kb) Freedom of Information Act 2000: our publication scheme 15/12/03 (Word - 195Kb) Freedom of Information Act 2000: our publication scheme 02/12/02 (PDF - 149Kb) Freedom of Information Act 2000: our publication scheme [large print] 23/01/03 (PDF - 282Kb) Having your say: Ofwat's code of practice on consultations 22/07/04 Rev ed (PDF - 97Kb) Having your say: Ofwat's code of practice on consultations [Welsh version] 30/01/02 Rev ed (PDF - 135Kb) How we do our job: a code of practice governing the discharge of Ofwat's functions 12/09/03 (PDF - 149Kb) Memorandum of understanding between The Drinking Water Inspectorate and The Director General of Water Services 23/04/04 (PDF - 140Kb) Memorandum of understanding between the Office of Water Services and the Health and Safety Executive 12/03/03 (Word - 45Kb) Memorandum of understanding on co-operation between government departments and the Parliamentary Commissioner for Administration on the code of practice on access to government information 11/09/03 (Word - 32Kb) Ofwat's evidence to the Select Committee on the Constitution, House of Lords: The accountability of regulators to citizens and parliament 20/03/03 Protecting your interests 27/10/05 (PDF - 314Kb) Regulatory issues associated with multi-utilities: A joint paper by the Directors General of Electricity Supply, Gas Supply, Telecommunications and Water Services, the Director General of Electricity Supply (Northern Ireland) and the Director General of Gas (Northern Ireland) 29/05/98 Section 22A Water Industry Act 1991: Statement of policy with respect to financial penalties - draft 26/02/04 (PDF - 86Kb) Section 22A Water Industry Act 1991: Statement of policy with respect to financial penalties 24/03/05 (PDF - 28Kb) Statement by CAA, Oftel, Ofgem, Ofwat, ORR, Ofreg NI and Water Industry Commissioner for Scotland 31/07/00 (PDF - 34Kb) Statement by CAA, Water Industry Commissioner for Scotland, Oftel, Ofgem, Ofwat, ORR and Postcomm 10/07/01 (PDF - 263Kb) Statement by Oftel, Ofgem, Ofwat, ORR and Ofreg NI on joint working 08/10/99 (PDF - 35Kb) Understanding Ofwat: A glossary of the most commonly-used Ofwat terms 22/05/07 Welsh language scheme: 2007 17/12/07 (PDF - 100Kb)