Who represents water customers?
CCWater is the independent organisation that represents customers' interests. There are nine CCWater regional committees in England and one for Wales that monitor the service your water company provides and deal with your complaints if the company fails to offer you a satisfactory response.
You can find more information about CCWater by looking on its website at www.ccwater.org.uk. There are local offices that deal with the different regions. You can find the contact details of these offices on the website.
You can also contact CCWater at:
Victoria Square House
Victoria Square
Birmingham
B2 4AJ
Telephone: 0121 345 1000 or 0845 039 2837
e-mail: enquiries@ccwater.org.uk
If you have hearing difficulties, you can also contact them by minicom on 0121 345 1044.
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CCWater
