PN 06/06: Ofwat summarises water bill increases
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PN 06/06

21 February 2006
Ofwat summarises water bill increases

Household customers in England and Wales will see an average increase of 5.5% (including inflation) in their water and sewerage bills from April 2006, Ofwat announced today. Customers' bills will rise by an average of £15, from £279 to £294.

The above inflation price increases are necessary for water companies to meet the rising costs of delivering safe, clean drinking water to homes, taking away waste water and making improvements to the environment and customer service.

The increases are in line with the price limits that Ofwat set in December 2004. Changes to individual customers' household bills will vary according to which company supplies them. For example:
  • United Utilities' customers will see an average increase of £22 in their bills to reflect the company's current investment programme for improving the network of pipes, sewers and treatment works.
  • On average, customers of Dŵr Cymru will see a bill increase of £18. This includes the effect of Dŵr Cymru's 'customer dividend' worth £19 per customer (£9.50 each for water and sewerage). The dividend reflects the benefit to customers of the company's 'not-for-profit' business structure. Dŵr Cymru paid a similar customer dividend of £18 for water and sewerage customers in 2005-06.
  • South West Water's customers will see average increases in their bills of £39 to help pay for the essential investment the company has committed to make over the five year period 2005-10. But this increase in bills will be offset by a one-off £20 payment to each household customer, which the company has decided to make as a result of its refinancing plan.
  • Thames Water customers will see average increases in their bills of £12, after higher rises last year.
  • Average bills for Anglian Water customers will increase only in line with inflation by £7.
These averages reflect the changes in bills seen by customers who are metered, unmetered and those who are expected to change to a meter during the year.

Some unmetered customers, especially those with low water use living in homes with a high rateable value, would pay less if they had a water meter. Companies will be able to provide further information on the effect that switching to a meter will have on bills.

Director General of Water Services Philip Fletcher said:

"I realise that these bill increases will not be welcome, but I want to reassure customers that bills are going up by no more than is necessary. Price rises are unavoidable because of rising costs and the new challenges facing water companies.

"The price increases should also secure the progress customers have already seen and enable companies to make further improvements to water quality and the environment and significantly reduce flooding from sewers in the future."

Ofwat will publish its annual 'Water and sewerage bills 2006-07' leaflet shortly which will explain how the bills are calculated. The price limit for the following year, 2007-08, indicates a £7 increase on average for England and Wales, plus inflation.


Table 1: Average household bills for water and sewerage 2006-07

Water
Sewerage
Total change
COMPANY
Average bill for
Average bill for
(including inflation)
2005-06
2006-07
change
2005-06
2006-07
change
£
£
£
£
£
£
£
%
WATER AND SEWERAGE COMPANIES
Anglian Water
135
140
5
174
176
3
7
2.4%
Dŵr Cymru
141
146
6
179
191
12
18
5.6%
Northumbrian Water
Northumbrian Water
111
118
7
142
150
8
14
5.6%
Essex & Suffolk Water
143
152
9
9
6.1%
Severn Trent Water
129
135
6
123
132
9
15
5.7%
South West Water
150
169
19
261
280
19
39¹
9.4%¹
Southern Water Services
106
112
6
190
201
11
17
5.9%
Thames Water Utilities
153
161
9
101
104
3
12
4.6%
United Utilities Water
136
146
10
153
165
12
22
7.6%
Wessex Water Services
143
159
16
167
173
6
22
7.0%
Yorkshire Water Services
126
134
8
138
147
10
18
6.7%
WATER ONLY COMPANIES
Bournemouth & W Hampshire
129
132
4
4
3.1%
Bristol Water
129
135
6
6
5.0%
Cambridge Water
104
106
2
2
2.2%
Dee Valley Water
114
114
0
0
-0.2%
Folkestone & Dover Water
155
166
12
12
7.5%
Mid Kent Water
147
152
5
5
3.3%
Portsmouth Water
79
80
1
1
1.6%
South East Water
154
160
7
7
4.3%
South Staffordshire Water
101
106
5
5
5.0%
Sutton & East Surrey Water
143
149
5
5
3.7%
Tendring Hundred Water
165
167
2
2
1.4%
Three Valleys Water
140
145
5
5
3.6%
INDUSTRY AVERAGE
134
142
7
145
152
8
15
5.5%

Note: Bills for 2005-06 and 2006-07 are estimates based on provisional forecast data provided by each company, for the years ending 31 March. To calculate the total average bill, you must add the average water bill to the average sewerage bill. Your water and sewerage services may be provided by different companies. Changes may not equal the sum of their component parts due to rounding.

The average bills for Dwr Cymru reflect the rebate given to customers in both 2005-06 and 2006-07 (£18 and £19 respectively for a customer taking both water and sewerage services from Dwr Cymru).

¹The above table does not take into account a one-off payment of £20 which South West Water is making to its customers in 2006-07. Unlike Dŵr Cymru's customer dividend, this payment is not directly linked to water and sewerage charges.

Notes to Editors:
1. The Director General of Water Services is the current economic regulator of the water and sewerage companies in England and Wales. He exercises his powers in a way that he judges will allow them to carry out their functions properly, and finance them. His duties include protecting the interests of consumers, wherever appropriate by promoting effective competition. He will be succeeded by the Water Services Regulation Authority on 1 April 2006.
2. The actual increase in bills includes inflation of 2.4% (November 2005 RPI).
3. The leaflet 'Water and Sewerage Bills 2006-07' is expected to be available on the Ofwat website at www.ofwat.gov.uk on 1 March and from the Ofwat library 0121 625 1373 from 8 March 2006.
4. To help customers understand why bills have gone up, we have produced individual company briefing sheets, which are now available on our website.
5. Attached table - Average household bills for 2006-07 - shows the average across all customers for each company, including both metered and unmetered customers

MEDIA ENQUIRIES TO OFWAT PRESS OFFICE ON: 0121 625 1416/1496/1442

Out of hours enquiries to: 07884 117760 or 07778 160806. Ofwat publications and press notices can be found on Ofwat's website at: www.ofwat.gov.uk

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