| May 2004 | - Companies submit final business plans.
- Companies publish summaries of final business plans.
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| June 2004 | - Companies submit June returns - annual reports for 2003-04.
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| August 2004 | - Draft determinations published for consultation.
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| Early September 2004 | - Companies make written representations ahead of their meetings with the Director General of Water Services (the Director).
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| September 2004 | - Ministers have the opportunity to fine tune their decisions on the required quality programme.
- Ofwat meet WaterVoice committees to hear their views on draft determinations.
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| September 2004 - October 2004 | - Companies meet with the Director.
- Stakeholders set out their views on the draft determinations.
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| December 2004 | - Publish the final determinations.
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| December 2004 - January 2005 | - Companies have two months to decide whether to accept or challenge new price limits.
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