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What sort of questions should I ask my reseller?
You may need to ask some, or all, of the following questions.
- What is the total bill, standing charge and amount for each cubic metre or other charge paid by the re-seller to the water or sewerage company?
- How many purchasers have been charged?
- How has the total bill been shared among different purchasers (for example, by rateable value, floor space, equal shares, or by metered use)?
- What are the details of rateable values, floor space and so on (if you are not on a meter)?
- What is your water consumption (if you are on a meter)?
- If your bill is estimated, what is the method used?
- Has any charge been included in the bill for repairs or maintaining water or sewerage pipes (these charges are not covered by the maximum resale price and should not be included within the water charges)?
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