What reporters are about
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OUR REPORTERS

The Reporters and reporting teams act as professional commentators and certifiers on the regulated activities of individual water undertakers and water and sewerage undertakers – termed water companies.

All water companies in England and Wales have to provide us with a wide range of regulatory information, annually in their June Returns and Charges Schemes and during a Periodic Review.

This information needs to be well founded, and provide a consistent base of industry wide comparative information for regulatory decision making. We therefore require each water company in England and Wales to appoint an independent professional to examine, test and give his opinion on this information.

Reporters work closely with their companies during the development of their regulatory information submissions

  • to check that the company complies with Ofwat's reporting requirements and guidelines
  • to ensure that all the company's material assumptions have been exposed and explained.
The Reporter gives us his/her professional opinion on the company process for developing its submission, and on the accuracy and reliability of the information.

The appointment of Reporters is consistent with companies Licence conditions B, C, F, J and L. The role of the Reporter and financial auditors is summarised in Information Note 28. The reporter protocol formally sets out the job the Director requires the Reporter to do, and the mechanism for their appointment. The protocol is kept under review to ensure that it is always up to date.

Irene Millward, Reporters Coordinator at Ofwat, will also be pleased to help you. Write, e-mail or telephone her at:

irene.millward@ofwat.gsi.gov.uk

Irene Millward

Reporters Coordinator

Ofwat

Centre City Tower

7 Hill Street

Birmingham B5 4UA

Telephone: 0121 625 1487

About Reporters

Reporters are named individuals, not firms.

We expect the Reporter to

  • Command the respect and positive support of both the Director and the company Board and their respective teams.
  • Be impartial and demonstrate his/her independence of both the water company and the Director
  • Be thorough and robust in his/her approach to the task
  • persistent in his/her challenge of company assumptions and methodologies
Each Reporter is supported by a team . The size of the team depends on the size and complexity of the water company.

Because of the nature of the water (and sewerage) industry we expect the named Reporters to be professionally qualified, and for their core team members to have appropriate specialist expertise and qualifications in technologies used in the water industry. In most instances the Reporters are chartered consulting engineers.

The team should also have available expertise in financial and general business management disciplines because we collect substantial financial and costs information and data on billing queries, customer complaints and other customer service indicators. The Reporter's team must, therefore, be able to carry out an informed scrutiny to support a sound opinion on a wide range of information.

The Reporter works alongside company financial auditors to avoid duplication of audit wherever possible, but also to ensure full audit coverage of commercial topics which have hitherto fallen outside the remit of engineers. They prepare audit plans which set out their respective responsibilities.

New entrants are expected to demonstrate familiarity with the regulatory regime, or be able to demonstrate how they will gain that familiarity within a short timescale. They should also be able to demonstrate flexibility in approach and the ability to work effectively with other professionals and company staff in support of the regulatory process.

Reporter Workload

Reporters' workloads vary with the size and nature of the water company, the annual cycle of returns and the five yearly cycle of the periodic review process.

  • The companies report on their outputs, activities, regulatory accounts and financial performance during the prior year in the June Return.
  • They set out their Principal Statements and proposed Charges schemes for approval by us annually during the late autumn/early winter.
  • During the 2008 and 2009 companies are required to present a number of submissions – including their draft and final Business Plans – in support of the Periodic Review of Prices.
We can from time to time ask Reporters to prepare special reports upon company progress with quality improvement programmes where there is evidence that its programme is at risk of being late. We have also used the Reporters to carry out investigations on special issues such as leakage.

Ofwat and Reporters

We prefer succinct reports which address their key concerns and issues not covered by the company in their submission. To achieve this we

  • Hold workshops to maintain Reporter awareness of regulatory developments;
  • issue detailed general and company specific guidance for their work for each Regulatory submission
  • Assess audit plans for compliance with guidance and protocol, and set audit ceiling costs
  • Assess and feed back on performance (we do this annually). Where improvement is necessary we intervene
  • Employ external consultants to review the reporter process. Babtie Group did this during the 2004 periodic review. They confirmed that we should feel confident in relying on the Reporters' evaluation of company regulatory information.
Companies and Reporters

Each company manages the appointment process and the contract with its Reporter. It is responsible for

  • providing free and timely access to company information to enable the Reporter to discharge his responsibilities to us
  • ensuring that the Reporter can meet the deadlines and our quality requirements
  • paying for the Reporter's work
The companies are party to the reporter protocol.

Auditors

Auditors are appointed to examine water companies' statutory accounts in the same way as they do for any other company. Under a condition of each company's licence they are also required to examine the regulatory accounts (financial statements prepared in accordance with our guidelines).

These regulatory accounting guidelines (RAGs) ensure that all companies account for their activities in the same way and that the regulatory accounts give us a clear picture of water companies' financial performance. The auditors give an opinion in a similar way as they do on statutory accounts.

Each company is required by the conditions of appointment (licence) to make an annual return to us, covering its activities in the previous financial year. We call this 'the June return' and it is the main source of information that we require from the companies. Auditors are required to report on the financially focused areas of the June return. They are required to submit a detailed report covering the procedures listed in the June return auditor guidance. We review and update this guidance every year and the work is carried out under auditing standards. Auditors also submit a detailed report on each company's compliance with our transfer pricing guideline – RAG5.

Auditors also examine the companies' principal statements, submitted each January, and report on whether they have been properly drawn up. Principal statements contain information that comes from the regulatory accounts and are used to prepare the companies' charges schemes, which we approve each year.

Companies are responsible for appointing the statutory auditors. We review the terms of engagement and sign a side letter, which means that the auditors also owe a duty of care to Ofwat.

The Institute of Chartered Accountants in England and Wales published a technical release, 05/03 'Reporting to regulators of regulated entities', which sets out audit arrangements when auditing regulated companies.

Ofwat and auditors

To ensure that we derive maximum value from the work the auditors do, they must have a clear understanding of:
  • the risks we have identified that they must address;
  • the work they are required to carry out; and
  • how we want them to report their findings.

To achieve this, we:
  • hold regular workshops to maintain the auditors' understanding of regulatory developments;
  • issue detailed general and company specific guidance for their work on each regulatory submission;
  • review engagement letters and audit plans for compliance with our guidance; and
  • assess and provide written feedback on performance annually.

Companies and auditors

Each company manages the appointment process and the contract with its auditors. It is responsible for:
  • providing access to company information to enable the auditors to complete their work;
  • making sure that the auditor can meet our deadlines; and
  • paying for the auditors' work.

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