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Metered charges
If you have a water meter, you are a metered customer. This means you pay according to how much water you use. Your bill is usually made up of a:
- standing charge
- volumetric charge, which is measured in cubic metres (m3), 1m3 is the same as 1000 litres
The standing charge is fixed. It covers the costs to the company of reading and maintaining your water meter. The volumetric charge varies depending on how much water you use.
Some companies also apply separate surface water drainage or highway drainage charges.
If you have a water meter and are having problems paying your bill you can be protected from receiving large water bills under the WaterSure scheme.
If you have a cesspool or septic tank you will probably also pay charges for tankered household waste.
Further details are available on our metered water charges and metered sewerage charges pages.
Further information
Find out more about your metered charges:
