What's new
Metering
A water meter measures the amount of water you use. Instead of being charged a flat rate based on your rateable value, you can choose to be charged according to the amount of water you use by having a water meter fitted.
If you are struggling to pay your water bill and you do not have a water meter, you may be able to save money on your bill by switching to a water meter. Household customers in England and Wales can choose to have a meter fitted in their homes free of charge.
You may save money if you switch to a water meter. The amount you may save depends on:
- how much you pay now
- the number of people living in the property
- how much water you use
Generally speaking, you are more likely to benefit if you live on your own or you live in a property with a high rateable value. If you have a large family you may not benefit from having a water meter installed.
Our leaflet, Water meters- your questions answered provides information for household customers about metering.
If you want to find out more about meters, you can contact your water company for advice. Some company websites have an on-line calculators to help you decide whether you will save money by switching to a water meter. You can also find a calculator on the Consumer Council for Water website.
Further information
