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About Ofwat
Household consumers
Non-household consumers
How often should my meter be read?
If you have a water meter, it should be read at least once a year, and read by your water company at least once every two years. Some water companies might read your meter more frequently. Often the water meter is installed so that they do not have disturb you, but can read the meter from outside.
Other water bills are usually based on an estimated reading. You can also read the meter yourself, and you may be able to update the estimated reading. Your water company can also explain how to read your meter.
You should contact your water company for more information.

