
Paying your bill
Water and sewerage are essential services, and customers have to pay for the services they receive.
In this section you can find out more about paying your water and/or sewerage bill.
- Payment options: how often and where you can pay your bill.
- What happens if you do not pay your bill?
- What happens if your water company hasn’t billed you?
- WaterSure. Available for certain customers with a water meter. It allows them to have their bills capped.
- WaterDirect. Available to some customers on benefits who owe money to their water company.

