Water companies’ contact details
The map below shows which water company supplies each area of England and Wales.
Water supply and sewerage licensees are not tied to specific parts of the country. Find their contact details.
Key
1. Water services provided under the Hartlepool Water name.
2. Water services provided under the Cambridge Water name.
3. Water services provided under the Essex & Suffolk Water name.
4. Water services provided under the Bournemouth Water name.
5. Water services provided under the Bristol Water name.
6. Hafren Dyfrdwy provides water services only in this area.
7. Severn Trent Water provides water services only in this area.
Water and wastewater companies
Anglian Water – ANH
Dŵr Cymru – WSH
Hafren Dyfrdwy – HDD
Northumbrian Water – NES
Severn Trent Water – SVE
South West Water – SBB
Southern Water – SRN
Thames Water – TMS
United Utilities Water – UUW
Wessex Water – WSX
Yorkshire Water – YKY
Water only companies
Affinity Water – AFW
Portsmouth Water – PRT
South East Water – SEW
South Staffs Water – SSC
SES Water – SES
Local water companies’ contact details
There are a number of other companies who provide regulated water and sewerage services whose areas are too small to show on this map. They are:
Albion Water
Albion Water Ltd
Head Office Address:
Clearwater House
Castlemills
Biddisham
Somerset
BS26 2RE
Phone: 03300 242020
http://www.albionwater.co.uk/
Independent Water Networks
Independent Water Networks Ltd
Head Office Address:
Driscoll 2
Ellen Street
Cardiff, CF10 4BP
Phone: 02920 028 711
http://www.iwnl.co.uk/
SSE Water
SSE Water Ltd
Head Office Address:
55 Vastern Road
Reading RG1 8BU
Phone: +44 (0)118 958 0100
Fax: +44 (0)118 953 4028
www.southern-electric.co.uk/youraccount/water/
www.swalec.co.uk/youraccount/water/
Leep Water Networks Limited
Leep Water Networks Limited
Pod 53
The Greenhouse
101-110 Broadway
MediaCityUK
Salford
M50 2EQ
Phone: 0845 122 6780
www.leeputilities.co.uk
Veolia Water Projects Limited
Veolia Water Projects Limited
210 Pentonville Road
London
N1 9JY
General enquiries: 020 3567 6600
http://www.veolia.co.uk/
Water companies’ contact details
Affinity Water
(formerly Three Valleys, Tendring Hundred, Folkestone & Dover, Veolia Central, Veolia East, Veolia Southeast)
Head Office
Tamblin Way
Hatfield
Hertfordshire AL10 9EZ
Phone: +44(0)1707 268 111
Fax: +44(0)1707 277 333
http://www.affinitywater.co.uk
Affinity Water (East region)
Mill Hill
Manningtree
Essex CO11 2AZ
General and Billing Enquiries 0845 1489288
Payment Helpline 0845 1482911
Emergency?? 0845 1489299
Fax: +44(0)1206 399 210
Affinity Water (Southeast region)
Head Office Address:
Cherry Garden Lane
Folkestone
Kent CT19 4QB
Phone: +44(0)345 357 2407
Fax: +44(0)1303 276 712
Anglian Water (including Hartlepool)
Anglian Water Services Ltd
Head Office Address:
Lancaster House
Lancaster Way
Ermine Business Park
Huntingdon
PE29 6YJ
Phone: +44 (0)1480 323 000
Fax: +44 (0)1480 323 115
http://www.anglianwater.co.uk/
Bristol Water
Bristol Water plc
Head Office Address:
PO Box 218
Bridgwater Road
Bristol BS99 7AU
Phone: +44(0)117 966 5881
Fax: +44(0)117 963 4576
http://www.bristolwater.co.uk/
Cholderton & District
Cholderton & District Water Company Ltd
Head Office Address:
Estate Office
Cholderton
Salisbury
Wiltshire SP4 0DR
Phone: +44(0)1980 629 203
Fax: +44(0)1980 629 307
http://www.choldertonwater.co.uk/
Dwr Cymru
Dwr Cymru Cyfyngedig (Welsh Water)
Head Office Address:
Pentwyn Road
Nelson
Treharris
Mid Glamorgan CF46 6LY
Phone: +44(0)1443 452 300
Fax: +44(0)1443 452 323
http://www.dwrcymru.co.uk/
Hafren Dyfrdwy
Hafren Dyfrdwy
Head Office Address:
Packsaddle
Wrexham Road
Rhostyllen
Wrexham
Clwyd
North Wales LL14 4EH
Phone: +44(0)330 678 0679
https://www.hdcymru.co.uk/
Northumbrian Water (including Essex & Suffolk)
Northumbrian Water Ltd
Head Office Address:
Abbey Road
Pity Me
Durham DH1 5FJ
Phone: +44(0)8706 084820
Fax: +44(0)191 384 1920
http://www.nwl.co.uk/
Portsmouth
Portsmouth Water plc
Head Office Address:
PO Box 8
West Street
Havant
Hants PO9 1LG
Phone: +44(0)23 9249 9888
Fax: +44(0)23 9245 3632
http://www.portsmouthwater.co.uk/
Bournemouth Water
Bournemouth Water Ltd (formerly Bournemouth & West Hampshire Water plc)
Head Office Address:
George Jessel House
Francis Avenue
Bournemouth BH11 8NX
Phone: +44(0)1202 591 111
Fax: +44(0)1202 597 022
http://www.bournemouthwater.co.uk/
Severn Trent Water
Severn Trent Water Ltd
Severn Trent Water
Severn Trent Centre
2 St Johns Street
Coventry
CV1 2LZ
Phone: +44(0)24 7771 5000
http://www.stwater.co.uk/
South East Water
South East Water Ltd
Head Office Address:
Rocfort Road
Snodland
Kent
ME6 5AH
Phone: +44(0)333 000 0001
Fax: +44 (0) 1634 242 764
http://www.southeastwater.co.uk
Southern Water
Southern Water Services Ltd
Head Office Address:
Southern House
Yeoman Road
Worthing
Sussex BN13 3NX
Phone: +44(0)1903 264 444
Fax: +44(0)1903 262 185
http://www.southernwater.co.uk/
South Staffs Water
South Staffordshire Water plc
Head Office Address:
Green Lane
Walsall
West Midlands WS2 7PD
Phone: +44(0)1922 638 282
Fax: +44(0)1922 723 631
http://www.south-staffs-water.co.uk/
Cambridge region:
90 Fulbourn Road
Cambridge, CB1 9JN
Phone: +44(0) 1223 706050
Fax: +44(0)1223 214 052
http://www.cambridge-water.co.uk/
South West Water
South West Water Ltd
Head Office Address:
Peninsula House
Rydon Lane
Exeter EX2 7HR
Phone: +44(0)1392 446 688
Fax: +44(0)1392 434 966
http://www.southwestwater.co.uk/
Sutton & East Surrey
Sutton & East Surrey Water plc
Head Office Address:
London Road
Redhill
Surrey RH1 1LJ
Phone: +44(0)1737 772 000
Fax: +44(0)1737 766 807
http://www.waterplc.com/
Thames Water
Thames Water Utilities Ltd
Head Office Address:
Clearwater Court
Vastern Road
Reading RG1 8DB
Phone: 0800 980 8800
Fax: +44(0)1793 424 291
http://www.thameswater.co.uk/
United Utilities
United Utilities Water plc
Head Office Address:
Haweswater House
Lingley Mere Business Park
Lingley Green Avenue
Great Sankey
Warrington WA5 3LP
Phone: See http://www.unitedutilities.com/contacts.aspx for phone numbers
Fax: +44(0)1925 237 073
http://www.unitedutilities.com/
Wessex Water
Wessex Water Services Ltd
Head Office Address:
Claverton Down Road
Claverton Down
Bath BA2 7WW
Phone: +44(0)1225 526 000
Fax: +44(0)1225 528 000
http://www.wessexwater.co.uk/
Yorkshire Water
Yorkshire Water Services Ltd
Head Office Address:
Western House
Western Way
Bradford BD6 2LZ
Phone: +44(0)1274 691 111
Fax: +44(0)1274 604 764
http://www.yorkshirewater.com/