Contact details
Benedict Fisher
Head of Communications
0121 644 7642
Harbinder Babra
Media and Communications Officer
0121 644 7616
Simon Markall
Media and Communications Officer
0121 644 7696
Email: pressofficeteam@ofwat.gsi.gov.uk
Out of hours
We offer an out-of-hours media enquiries service for journalists only. This is available until 9pm weekdays and between 9am and 9pm at weekends and bank holidays. Please call one of the landline numbers above to be forwarded to the duty press officer.
Other queries
For other queries please call 0121 644 7500 between 9am and 5.30pm or email mailbox@ofwat.gsi.gov.uk
If you have a complaint about your water or sewerage company, you should first contact your company. If you have already contacted them are still unhappy please contact the Consumer Council for Water on 0845 039 2837. They represent customers' interests and investigate complaints from customers about their water or sewerage company.
