In this section of the website you can find information about water and sewerage supply to businesses, charities and public sector organisations.
Complaints
We do not generally deal with individual consumer complaints or enquiries.
Business customers
Your water bill
In this section you can find out more about your water bill as a non-household customer
Choosing your water retailer
If you are a developer, or a non-household customer who uses a large amount of water, you may be able to choose the supplier of...
Surface water drainage
Water and sewerage companies have to remove and process the rain water which falls on properties and then flows directly or indirectly into the public...
Becoming a self-supply licensee
Eligible business customers are also able to choose to self-supply their own premises with retail services.
Supply and standards
Information for about pipes, supply and standards of service from water companies.
Reselling water
You are a water reseller you charge domestic tenants or others for water or sewerage services that a regulated water or sewerage company supplies to...