
Large and intermediate users
If you use more than a specified amount of water, you may be able to opt for a large or intermediate tariff, instead of paying the standard charges. These tariffs generally consist of a:
- standing charge
- a volumetric rate
Some of these tariffs have an additional fixed charge and a lower volumetric rate for water used. Some have a lower volumetric rate for all consumption above a certain threshold, with no additional fixed charge. These tariff structures minimise the incentives for you to use more water just to qualify for the tariff.
Choosing your supplier
If you use more than 50 Ml of water (250 Ml in Wales) your charges are not subject to price limits. However, under arrangements for competition, you can purchase water from either your existing water supplier, or from water supply licensees (as long as your premises are eligible).
Alternative tariffs
Some water companies offer alternative tariffs to large and intermediate consumers. These include:
- seasonal tariffs – for customers who use less water in the summer months
- subscribed demand tariffs – for customers who can forecast their maximum daily demand for the charging year
- interruptible tariffs – for customers who can manage occasional interruptions to their supply
- reserved capacity charges for stand-by supplies – for customers who only require back-up supplies from their water company.

