Water today, water tomorrow
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Standard non-household charges for water

Non-household customers who use less than 50 Ml of water a year (250 Ml in Wales) usually pay the standard non-household charges for water. These are subject to the price limits that we set.

Metered customers

Nearly all non-household customers have a water meter. If you have a meter you will usually pay for your water through:

  • a standing charge
  • a volumetric charge which is applied to the volume of water used

The standing charge is fixed. It covers the costs to the company of reading and maintaining your water meter. The volumetric charge varies depending on how much water you use.

Your current charges can be found in your company’s charges scheme.


Example

Company A uses 700m3 (0.7Ml) of water a year, and has a 40mm water meter.

Its water company has a fixed charge of £200 for a 40mm water meter, and charges £0.8/m3.

Company A is charged:

Fixed charge + (water used x volumetric rate) = £200 + (700 x £0.8) = £760

The standing charge usually depends on the size of your water meter.

The volumetric rate for metered non-households is usually the same as the volumetric rate for metered households. However, Anglian Water has separate charges for its non-household customers.

Unmetered customers

If you do not have a meter, you will usually be charged for your water in the same way that unmetered household customers are charged. You will usually pay:

  • a fixed charge, which includes the customer-related costs of supply
  • a charge related to the rateable value of your property

Unmetered customers’ charges are based on the rateable value of the property under the 1973 Valuation Act. The Valuation Office Agency gives all business and non-domestic property in England and Wales a rateable value. The rateable value is a professional assessment of the annual rental value of a property on a specific date. The values are updated every five years.

Your current charges can be found in your company’s charges scheme.

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