Controlling your bill
As a non-household customer there are various ways in which you can control your water and sewerage bill.
Reducing your water bill
As almost all non-household customers have a water meter, your charges for water and sewerage are likely to be based on the amount of water you use. This means that you can reduce your water bill by using less water.
Find out more about how non-household customers can use less water.
Reducing your sewerage and trade effluent bill
If you are charged by site area for surface water drainage you can reduce your bill by reducing the amount of water from your site that flows into surface water drains.
The amount that you are charged for trade effluent depends on both the quantity of effluent you produce, and its strength (see Mogden formula). You can reduce your bill by reducing the strength of your trade effluent or the total amount of effluent you discharge.
Find out more about how non-household customers can reduce their sewerage bills and trade effluent bills.
Updating your meter reading
Most water companies will allow you to update your meter reading frequently. This should make your water and sewerage bills more accurate and allow you to better manage the costs of your water and sewerage services.
Non-standard tariffs
If you are in one of the following groups of customers you may benefit from the non-standard tariffs that some companies offer:
- you can withstand interruptions in water supply
- you have access to your own water supplies through a borehole or private water treatment facility, and only require backup supplies
- you use more than 50 Ml of water a year
- you could use non-potable water (unsuitable for drinking) for your industrial processes
If you think that you would benefit from one of these tariffs, you should contact your water company to see if they offer something suitable.
