Protecting consumers, promoting value and safeguarding the future
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Deliberative research concerning consumers' priorities
for PR09 for the Water Industry Stakeholder Steering Group

Eight stakeholders (1) representing customers, regulators, water and sewerage companies and government publish the report, 'Deliberative Research concerning Consumers' Priorities for PR09'. The report explores consumers' views of water and sewerage services for the 2009 price review covering the period 2010-15.

Executive summary - Deliberative Research concerning Consumers' Priorities for PR09 for the Water Industry Stakeholder Steering Group (PDF - 894Kb)

Main report - Deliberative Research concerning Consumers' Priorities for PR09 for the Water Industry Stakeholder Steering Group (PDF - 30Mb)

Appendices - Deliberative Research concerning Consumers' Priorities for PR09 for the Water Industry Stakeholder Steering Group (PDF - 16Mb)

Full report - Deliberative Research concerning Consumers' Priorities for PR09 for the Water Industry Stakeholder Steering Group (PDF - 32Mb)


(1)CCWater, Environment Agency, Water UK, Defra, Natural England, Welsh Assembly Government, DWI and Ofwat

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