| Phase 1 | March 2007 | Publish MD letter setting out expectations for long-term Strategic Direction Statements (MD 223) |
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| June to December 2007 | Companies develop and publish strategic direction statements following consultation with stakeholders. |
| September 2007 | Welsh Assembly Government to publish Water Policy Statement. |
| October 2007 | Consultation on Ofwat's approach to the 2009 price review. |
| November 2007 | Consultation on our information requirements for the price review. |
| December 2007 | Companies submit Strategic Direction Statements 14 December 2007. |
| Late 2007 to March 2008 | CCWater-led/ joint stakeholder research. |
| December 2007 | Defra and Welsh Assembly Government Statements of Obligations |
| Early 2008 | Defra to publish new Water Strategy, which will outline the Government's priorities for water. |
| January 2008 | Consultation on approach to PR09 ends. |
| March 2008 | Framework and approach - methodology on 2009 price review. |
| Defra publish social and environmental guidance. Welsh Assembly Government publish social and environmental guidance. |
| April 2008 | Publish information requirements. |
| Phase 2 | June 2008 | Companies submit annual June return |
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| August 2008 | Companies submit and publish summaries of draft business plans, informed by cost benefit analysis and including a 25 year forward look |
| September 2008 to January 2009 | Joint stakeholder research into consumers' views on issues arising from draft business plans |
| September 2008 | Publication of industry-level summary of key issues arising from draft business plans |
| October/ November 2008 | Feedback to companies on draft business plans. Welsh Assembly Government to publish possible further guidance on water policy priorities |
| December 2008 | Publish draft baseline, outputs package and "menu" |
| January 2009 | Issue final business plan reporting requirements |
| Phase 3 | April 2009 | Companies submit and publish summaries of final business plans including 25 year forward look |
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| June 2009 | Companies submit annual June returns |
| July 2009 | Publish draft determinations for comment |
| September/ October 2009 | Meet companies and CCWater to consider representations on draft determinations |
| November 2009 | Final determinations |
| Phase 4 | January 2010 | Companies decide whether to accept price limits or to seek a referral to the Competition Commission |
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| January/ February 2010 | Approval of charges schemes, setting out how new price limits affect consumers' bills |
| April 2010 | New price limits take effect |
| April to September 2010 | Evaluation of price review process |