Customer protection in a retail market: Guaranteed Standards Scheme – progress update

Customer protection in a retail market: Guaranteed Standards Scheme – progress update

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Published

3rd March, 2016

Kind

Publication

Type

Policy and technical papers

Detail

This document updates stakeholders on the development of Ofwat’s recommendation to the Secretary of State and Welsh Ministers on new Guaranteed Standards Scheme (GSS) Regulations in order to take account of the new non-household retail water and wastewater market in England opening in April 2017.