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This information notice sets out our expectations and requirements for charges schemes for 2016-17 from appointed monopoly water only and water and wastewater companies in England and Wales; and the standard information we are asking each monopoly company whose area is wholly or mainly in England to include on their bills and websites. This is to help raise awareness among eligible non-household customers that they may be able to choose their water and wastewater retail service supplier from April 2017. This information notice has been amended since first publication.