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What's new
IB 07/12 Ofwat varies the appointment of water and sewerage services supplier at Riverlight, Battersea
PN03/12: Ofwat sets roadmap to more sustainable water sector
Future price limit - statement of principles
Guidance
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Publications
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Guidance
Water supply licensing: guidance on eligibility (September 2011)
28/Sep/2011
(PDF - 340 KBytes)
Prioritisation principles: application to the Competition Act 1998
20/Sep/2010
(PDF - 90 KBytes)
Services for disabled, chronically sick or elderly consumers – guidance to companies (rev June 2010)
16/Jun/2010
(PDF - 68 KBytes)
Competition in providing new water mains and service pipes: Guidance to companies - version 3.0
31/Mar/2009
(PDF - 94 KBytes)
Guidance note for the practical application of weather-related exemptions in the GSS Regulations
22/Jan/2009
(PDF - 508 KBytes)
Access charges
27/Aug/2008
(PDF - 183 KBytes)
Development of guidance for sewerage undertakers on the implementation of drainage standards
20/Jun/2008
(PDF - 359 KBytes)
Dealing with customers who have been affected by sewer flooding - practical assistance
22/May/2008
(PDF - 37 KBytes)
Access codes for common carriage
31/Jul/2007
(PDF - 393 KBytes)
Guidance on secondary supplies
31/Jul/2007
(PDF - 255 KBytes)
Dealing with household customers in debt: guidelines
27/Mar/2007
(PDF - 148 KBytes)
WSL: Strategic supplies - Guidance
14/Dec/2005
(PDF - 180 KBytes)
Procedure for handling water supply licensing determinations
4/Nov/2005
(PDF - 177 KBytes)
Process for handling disputes and appeals: requisitioning of water mains and public sewers and/or lateral drains and adoption of self laid mains
14/May/2004
(PDF - 94 KBytes)
Reporters to Ofwat: Reporters Protocol: Issue 2, March 2003
1/Apr/2003
(PDF - 260 KBytes)
Disposal of land by appointed companies
16/Oct/2002
(DOC - 194 KBytes)
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