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What's new
IB 07/12 Ofwat varies the appointment of water and sewerage services supplier at Riverlight, Battersea
PN03/12: Ofwat sets roadmap to more sustainable water sector
Future price limit - statement of principles
Water and sewerage charges
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Water and sewerage charges
Customers charges 2011-12
15/Jun/2011
(HTML - 1 KBytes)
Customer Charges Data 2010–11 complete tables
31/Aug/2010
(PDF - 1 MBytes)
Volumetric sewerage charges for metered households 2001-02 to 2010-11
5/May/2010
(XLS - 20 KBytes)
Volumetric water charges for metered households 2001-02 to 2010-11
5/May/2010
(XLS - 24 KBytes)
Volumetric water charges for metered households 2001-02 to 2010-11
5/May/2010
(XLS - 22 KBytes)
Rateable value water charges for unmetered households 2001-2002 to 2010-11
5/May/2010
(XLS - 24 KBytes)
Fixed sewerage charges for unmetered households 2001-02 to 2010-11
5/May/2010
(XLS - 18 KBytes)
Volumetric sewerage charges for metered households 2001-02 to 2010-11
5/May/2010
(XLS - 20 KBytes)
Standing sewerage charges for metered households: 2001-02 to 2010-11
5/May/2010
(XLS - 17 KBytes)
Standing charges for household customers taking metered water supplies: 2001-02 to 2010-11
5/May/2010
(XLS - 22 KBytes)
Price limits and average charge increases in 2010-11
5/May/2010
(XLS - 21 KBytes)
Price limits for 2010-11 to 2014-15
5/May/2010
(XLS - 20 KBytes)
Company performance on balancing water and sewerage charges in 2010-11
5/May/2010
(XLS - 19 KBytes)
Indicative split of price limits between water and sewerage 2010-11 to 2014-15
5/May/2010
(XLS - 19 KBytes)
Graph and data showing combined average water and sewerage bills 2010-11
5/May/2010
(XLS - 22 KBytes)
Graph showing average bills 1989-2010
5/May/2010
(XLS - 14 KBytes)
Comparison of non-potable water volumetric charges with standard and large user potable water volumetric charges 2010-11
4/May/2010
(XLS - 20 KBytes)
Non-household water customers 2010-11
4/May/2010
(XLS - 20 KBytes)
Sample metered sewerage bills for non-household customers 2009-10 and 2010-11
4/May/2010
(XLS - 21 KBytes)
Metered water charges for non-households 2010-11
4/May/2010
(XLS - 26 KBytes)
Large and intermediate user charges for water: water only companies 2010-11
4/May/2010
(XLS - 28 KBytes)
Large and intermediate user charges for water: water and sewerage companies 2010-11
4/May/2010
(XLS - 28 KBytes)
Large and intermediate user charges for sewerage 2010-11
4/May/2010
(XLS - 24 KBytes)
Metered household sewerage and trade effluent charges differential 2009-10 and 2010-11
4/May/2010
(XLS - 18 KBytes)
Unmetered water charges for households 2010-11
4/May/2010
(XLS - 24 KBytes)
Unmetered sewerage charges for households 2010-11
4/May/2010
(XLS - 20 KBytes)
Sample unmetered sewerage bills for households 2009-10 and 2010-11
4/May/2010
(XLS - 20 KBytes)
Sample metered water bills for households 2009-10 and 2010-11
4/May/2010
(XLS - 23 KBytes)
Household assessed charges for water only companies 2010-11
4/May/2010
(XLS - 24 KBytes)
Customer charges 2010-11: Household data
16/Apr/2010
(HTML - 8 KBytes)
Customer charges 2010-11: Connection and infrastructure charges for non-household customers
16/Apr/2010
(HTML - 4 KBytes)
Customer charges 2010-11: Sewerage charges for non-household customers
16/Apr/2010
(HTML - 8 KBytes)
Customer charges 2010-11: Water charges for non-household customers
16/Apr/2010
(HTML - 8 KBytes)
Customer charges 2010-11: How non-household charges are regulated
16/Apr/2010
(HTML - 5 KBytes)
Customer charges 2010-11: Non-household customer charges
16/Apr/2010
(HTML - 4 KBytes)
Customer charges 2010-11: How household customers are charged
16/Apr/2010
(HTML - 15 KBytes)
Customer charges 2010-11: Charging developments
16/Apr/2010
(HTML - 9 KBytes)
Customer charges 2010-11: Household charges for 2010-11
16/Apr/2010
(HTML - 2 KBytes)
Customer charges 2010-11: Approving companies’ charges
16/Apr/2010
(HTML - 11 KBytes)
Customer charges 2010-11: Setting price limits
16/Apr/2010
(HTML - 10 KBytes)
Customer charges 2010-11: How we control prices
16/Apr/2010
(HTML - 2 KBytes)
Customer charges 2010-11: Headlines
16/Apr/2010
(HTML - 6 KBytes)
Customer charges 2010-11
16/Apr/2010
(HTML - 3 KBytes)
Customers applying for financial assistance under the Vulnerable Groups Regulations (WaterSure) 2008-09
28/Sep/2009
(PDF - 472 KBytes)
Special assistance to consumers 2008-09
28/Sep/2009
(PDF - 469 KBytes)
Customer charges 2009-10 Complete Tables (pdf)
16/Jul/2009
(PDF - 1 MBytes)
test2
30/Jun/2009
(HTML - 583 Bytes)
17/Jun/2009
(HTML - 352 Bytes)
Large and intermediate water charges - water only companies
17/Jun/2009
(XLS - 106 KBytes)
Sample metered sewerage bills for non-households
17/Jun/2009
(XLS - 42 KBytes)
Sample metered water bills for non-households
17/Jun/2009
(XLS - 31 KBytes)
Non-household sewerage customers 2009-10
17/Jun/2009
(XLS - 15 KBytes)
Non-household water customers 2009-10
17/Jun/2009
(XLS - 18 KBytes)
Metered sewerage standing charges 2001-02 to 2009-10
17/Jun/2009
(XLS - 26 KBytes)
Metered water standing charges 2001-02 to 2009-10
17/Jun/2009
(XLS - 34 KBytes)
Sewerage volumetric charges 2001-02 to 2009-10
17/Jun/2009
(XLS - 29 KBytes)
Water volumetric charges 2001-02 to 2009-10
17/Jun/2009
(XLS - 34 KBytes)
Sewerage unmetered fixed charges 2001-02 to 2009-10
17/Jun/2009
(XLS - 25 KBytes)
Water unmetered fixed charges 2001-02 to 2009-10
17/Jun/2009
(XLS - 26 KBytes)
Sewerage rateable value charges 2001-02 to 2009-10
17/Jun/2009
(XLS - 22 KBytes)
Water rateable value charges 2001-02 to 2009-10
17/Jun/2009
(XLS - 25 KBytes)
Comparison of metered household sewerage and trade effluent tariffs 2009-10
16/Jun/2009
(XLS - 16 KBytes)
Large user trade effluent charges 2009-10
16/Jun/2009
(XLS - 22 KBytes)
Standard trade effluent charges 2009-10
16/Jun/2009
(XLS - 18 KBytes)
Charging methods for surface water and highway drainage for non-households
16/Jun/2009
(XLS - 20 KBytes)
Large intermediate sewerage charges 2009-10
16/Jun/2009
(XLS - 50 KBytes)
Metered sewerage charges for non-households 2009-10
16/Jun/2009
(XLS - 66 KBytes)
Comparison of non-potable and potable water volumetric charges 2009-10
16/Jun/2009
(XLS - 18 KBytes)
Reserved capacity (standby) charges for water 2009-10
16/Jun/2009
(XLS - 25 KBytes)
Large and intermediate water charges - water and sewerage companies
16/Jun/2009
(XLS - 43 KBytes)
Metered water charges for non-households
16/Jun/2009
(XLS - 42 KBytes)
Graph - combined water and sewerage average bills 2009-10
16/Jun/2009
(XLS - 21 KBytes)
Graph - average bills 1989-2009
16/Jun/2009
(XLS - 13 KBytes)
Company performance on balancing w&s charges in 2009-10
16/Jun/2009
(XLS - 16 KBytes)
Revised indicative split of price limits
16/Jun/2009
(XLS - 14 KBytes)
Indicative split of price limits
16/Jun/2009
(XLS - 14 KBytes)
Price Limits and average charge increases
16/Jun/2009
(XLS - 24 KBytes)
Price limits set 2005-06-2009-10
16/Jun/2009
(XLS - 18 KBytes)
Tariff trials 2009-10
16/Jun/2009
(XLS - 19 KBytes)
WaterSure (former vulnerable group) charges 2008-09 and 2009-10
16/Jun/2009
(XLS - 20 KBytes)
Surface water drainage rebates for metered households 2009-10
16/Jun/2009
(XLS - 16 KBytes)
Sample metered sewerage bills
16/Jun/2009
(XLS - 17 KBytes)
Metered sewerage charges 2009-10
16/Jun/2009
(XLS - 18 KBytes)
Charging methods for surface water and highway drainage for metered households
16/Jun/2009
(XLS - 18 KBytes)
Sample metered water bill
16/Jun/2009
(XLS - 20 KBytes)
Metered water charges 2009-10
16/Jun/2009
(XLS - 35 KBytes)
Surface water drainage rebates for unmetered households - 2009-10
16/Jun/2009
(XLS - 16 KBytes)
Charging methods for surface water and highway drainage for unmetered households
16/Jun/2009
(XLS - 17 KBytes)
Household assessed charges for water only companies 2009-10
16/Jun/2009
(XLS - 22 KBytes)
Household assessed charges for water and sewerage companies 2009-10
16/Jun/2009
(XLS - 21 KBytes)
Sample unmetered sewerage bills
16/Jun/2009
(XLS - 17 KBytes)
Unmetered sewerage charges 2009-10
16/Jun/2009
(XLS - 22 KBytes)
Sample unmetered water bills
16/Jun/2009
(XLS - 24 KBytes)
Unmetered water charges 2009-10
16/Jun/2009
(XLS - 31 KBytes)
Metered unmetered household tariff differential 2009-10
16/Jun/2009
(XLS - 22 KBytes)
Tankered domestic waste charges 2009-10
16/Jun/2009
(XLS - 19 KBytes)
Household sewerage customers 2009-10
16/Jun/2009
(XLS - 16 KBytes)
Household water customers 2009-10
16/Jun/2009
(XLS - 32 KBytes)
Average household bills for sewerage 2008-09 and 2009-10
16/Jun/2009
(XLS - 39 KBytes)
Average household bills for water 2008-09 and 2009-10
16/Jun/2009
(XLS - 39 KBytes)
Non-household non-payment of water bills: Customer charges 2009-10
11/Jun/2009
(HTML - 3 KBytes)
Miscellaneous non-household charges: Customer charges 2009-10
11/Jun/2009
(HTML - 2 KBytes)
Non-household connection and infrastructure
11/Jun/2009
(HTML - 4 KBytes)
Sewerage charges for non-household customers: Customer charges 2009-10
11/Jun/2009
(HTML - 14 KBytes)
Water charges for non-household customers: Customer charges 2009-10
11/Jun/2009
(HTML - 9 KBytes)
How non-household customers are charged: Customer charges 2009-10
11/Jun/2009
(HTML - 5 KBytes)
Non-payment of household water bills: Customer charges 2009-10
11/Jun/2009
(HTML - 2 KBytes)
Payment options: Customer charges 2009-10
11/Jun/2009
(HTML - 3 KBytes)
Miscellaneous household charges: Customer charges 2009-10
11/Jun/2009
(HTML - 2 KBytes)
Charges to vacant properties: Customer charges 2009-10
11/Jun/2009
(HTML - 2 KBytes)
Assessed charges: Customer charges 2009-10
11/Jun/2009
(HTML - 4 KBytes)
Alternative metered charges: Customer charges 2009-10
11/Jun/2009
(HTML - 4 KBytes)
Metered customers: Customer charges 2009-10
11/Jun/2009
(HTML - 7 KBytes)
Unmetered customers: Customer charges 2009-10
11/Jun/2009
(HTML - 8 KBytes)
How household customers are charged: Customer charges 2009-10
11/Jun/2009
(HTML - 3 KBytes)
Charging developments: Customer charges 20090-10
11/Jun/2009
(HTML - 9 KBytes)
Approving companies' charges: Customer charges 2009-10
11/Jun/2009
(HTML - 12 KBytes)
Setting price limits: Customer charges 2009-10
11/Jun/2009
(HTML - 12 KBytes)
Non-household data: Customer charges 2009-10
11/Jun/2009
(HTML - 4 KBytes)
Household data: Customer charges 2009-10
11/Jun/2009
(HTML - 8 KBytes)
How we control prices: Customer charges 2009-10
11/Jun/2009
(HTML - 2 KBytes)
Non-household customer information: Customer charges 2009-10
11/Jun/2009
(HTML - 3 KBytes)
Household customer information: Consumer Charges 2009-10
11/Jun/2009
(HTML - 3 KBytes)
Customer charges 2008-09
22/May/2008
(HTML - 4 KBytes)
Water and sewerage charges: 2007-08 report
16/May/2007
(PDF - 1 MBytes)
Water and sewerage charges: 2006-07 report
17/May/2006
(PDF - 2 MBytes)
Tariff structure and charges: 2005-06 - Supplementary tables
3/Jun/2005
(PDF - 503 KBytes)
Tariff structure and charges: 2005-06 report
19/May/2005
(PDF - 2 MBytes)
Tariff structure and charges: 2004-05 report
18/May/2004
(PDF - 397 KBytes)
Tariff structure and charges: 2003-04 report - Correction to entries in Table D3 on page 99 for Thames Water, United Utilities, Wessex Water and Yorkshire Water
17/Jul/2003
(PDF - 40 KBytes)
Tariff structure and charges: 2003-04 report - correction in Annex 3 and Table 16
6/Jun/2003
(PDF - 53 KBytes)
Tariff structure and charges: 2003-04 report
20/May/2003
(PDF - 392 KBytes)
Tariff structure and charges: 2002-03 report
23/May/2002
(PDF - 411 KBytes)
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