Charging

We regulate and oversee a number of different charges that companies set. These cover a range of policy areas, including:

  • charges schemes
  • wholesale charges
  • bulk supply charges
  • new connection charges
  • other access pricing

Charges schemes

A charges scheme is a statement of each company’s charges and associated terms, such as times and methods of payment. It has to cover all charges that have not been levied in accordance with agreements with the persons to be charged, or under specific statutory powers.

Wholesale charges

Wholesale charges are charges from wholesalers to retailers.

Companies are required to set out their wholesale charges in a transparent manner.

Effective 1 September 2016 (following amendments to the Water Industry Act 1991) we have a duty to set the rules that wholesalers must use when setting their charges for wholesale services.

In August 2016 we opened our consultation on wholesale charging rules. The consultation closed on 9 September.

Bulk supply charges

Bulk supplies are a supply of water from one appointed company to another.

New connection charges

The Water Industry Act 1991 (as amended by the Water Act 2014) allows us to set rules about the charges that developers and other customers pay water and sewerage companies for new connections and other infrastructure services.

In July 2016 we opened our consultation on new connections charging. The consultation closed on 26 August.

In 2013 we issued a discussion paper on new connections.

Other access pricing

Wholesalers provide a range of other services, some of which require individual pricing approaches.

We issued a discussion paper on access pricing: Future access pricing in the water sector – a discussion paper

Further information

Standard wholesale charging schedule 2015-16
4/Dec/2014 (UNKNOWN – 44 KBytes)

Charging workshop 12 September 2014
14/Oct/2014 (HTML – 2 KBytes)

Consultation on wholesale and retail charges for 2015-16 and charges scheme rules
16/May/2014 (PDF – 928 KBytes)

Charging working group meeting held 17 April 2014 presentation
6/May/2014 (PDF – 347 KBytes)

Charging working group meeting held 17 April 2014
6/May/2014 (PDF – 173 KBytes)

Charging working group meeting held 21 March 2014
23/Apr/2014 (PDF – 47 KBytes)

Charging working group meeting held 21 March 2014 presentation
23/Apr/2014 (PDF – 237 KBytes)

Charging working group meeting held 31 January 2014 presentation slides
18/Mar/2014 (PDF – 187 KBytes)

Charging working group meeting held 25 February 2014
18/Mar/2014 (PDF – 163 KBytes)

Charging working group presentation 31 January 2014
5/Feb/2014 (PDF – 405 KBytes)

Charging working group meeting held 31 January 2014
5/Feb/2014 (PDF – 90 KBytes)

Charging working group terms of reference
5/Feb/2014 (PDF – 101 KBytes)

Charging working group
5/Feb/2014 (HTML – 2 KBytes)

Wholesale and retail charges – a consultation
17/Jan/2014 (PDF – 820 KBytes)

Retail and wholesale working group meeting minutes – 26 September 2012
5/Nov/2012 (PDF – 115 KBytes)

Charging workshop 2 February 2012
23/Feb/2012 (HTML – 463 KBytes)