Water and wastewater services are provided by different types of company. Most people get their services from regional monopolies that provide either water services, or both water and sewerage services. We expect monopoly companies to publish information about their performance so that customers and others can use it to compare them and challenge companies to do better.
If you want to know how your water company is performing, there are several ways you can do this.
You can find information about a company on its website or by contacting them.
The largest companies publish their information on a website called ‘Discover Water‘We also use the information that companies publish to look at their performance in different areas. You can find out more below.