Customers rely on being provided with a safe, reliable service at the best possible price. Building trust and confidence in this vital service is framing everything we are doing as an economic regulator; our actions and our decisions. The water and wastewater sector is evolving and there is a lot to do to ensure that we – as a sector – are facing the challenges of the future and is prepared to deliver upon the reforms set out in the Water Act 2014.
We have published a consultation considering how we set the cost of debt. This is part of our work under the Water 2020 programme and is an important step as be build towards PR19.
Our price review means customers will get more for less over the next five years, with bills falling by 5% in real terms and service improvements
|July 2015||Our discussion papers considers the challenges facing the water sector in England and Wales, and how Ofwat can help it to address these challenges
|December 2015||Our December consultation set out proposals for long-term changes to our regulatory approach for wholesale market and PR19|
|May 2016||Our decisions on our regulatory approach to benefit customers, promote efficient markets and ensure targeted and proportionate regulation|
|October/November 2016||Consultation on customer engagement and outcomes and further design issues|
Methodology consultation for PR19
UKRN paper: Inflation measures for economic regulation