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About Ofwat
Household consumers
Non-household consumers
Southern Water: leakage
Breach of leakage targets
Following Southern Water's breach of its leakage targets in 2009-10 and 2010-11, we secured a legally binding commitment from the company to achieve its leakage reduction targets for the next four years. When we next set price limits, the company will also return £5 million to its customers. This will be at its shareholders’ expense.
Key publications
- Undertaking under section 19(1)(b) of the Water Industry Act 1991 (8 October 2011)
Announcements
- 2010-11 summary of performance press notice (26 October 2011)

