Water today, water tomorrow
Ofwat would like to place cookies on your computer to help us make this website better. To find out more about the cookies, please see our
privacy statement
.
You must tick the 'I accept cookies from this site' box to accept.
I accept cookies from this site.
Shortcut keys for this site
Skip navigation
Home page
What's new
Site map
Search
Frequently Asked Questions (FAQ)
Help
Complaints procedure
Terms and conditions
Feedback form
Access key details
Quick links
Go to content
Accessibility
Help
Site map
Enter text to search for:
Click here to search
Advanced Search
Home
What's new
Publications
Media centre
Future challenges
Consultations
Jobs
Contact us
About Ofwat
What we do
Our standards of behaviour
The industry we regulate
Our approach to regulation
Our duties
Benefits for consumers
More about our work
Our standards of performance
Who we are
Organisation
Board minutes of meetings
Rules of procedure
Who we work with
Memorandums of understanding
Stakeholders
Joint Regulators Group
Jobs
About Birmingham
Procurement
Our procurement processes
Finding out about new contracts
Current opportunities
Procurement links
Ofwat reports
Annual reports
Resource accounts
Access to information
Contact us
Household consumers
Your water bill
How household customers are charged
Changes in household bills
Paying your bill
If your water company hasn't billed you
Water Direct
Payment options
If you do not pay your bill
Extra care services
Help for customers needing special assistance
WaterSure (vulnerable groups scheme)
Charitable trusts and restart schemes
Supply and standards
Getting a water connection
Supply pipes
Sewers
Water pressure
Leakage
Supply interruptions
Plumbing
Special assistance
Standards of service
Your point of view
Water resale
Maximum resale price
Calculating water resale prices
What should I do if I think I am being charged too much?
Enforcing the maximum resale price
Your water company
Who is your water company?
Surface water drainage
Conserving water
Water saving tips
Help for you to save water
Your water supply and drought
Metering
Why switch to a water meter?
How often should my meter be read?
Useful contacts
Complaints
Standards of service
Complaints that we handle
Determinations
Unhappy with our service?
Who else handles complaints?
Non-household consumers
Your water bill
How non-household customers are charged
Changes to non-household bills
Regulating large users charges
Exemptions from charges
Controlling your bill
Supply and standards
Surface water drainage and highways drainage
Charging for surface water drainage by site area
Reducing your surface water drainage bill
Some facts about surface water drainage
Exemptions from charges
Your water company
Who is your water company?
Information for developers
Reselling water
Maximum price for reselling
Calculating water resale prices
Choosing your supplier
Complaints
Nonhousehold consumers
Regulating the Industry
Industry overview
Compliance requirements
Monitoring and casework
Monopoly performance
Regulatory tools
Price Review
Setting price limits
Interim determinations
Tariff basket
Substantial effect determinations
Impact of price limits
Price review 2014
Price review 2009
Price review 2004
Price review 1999
Price review 1994
Markets
Supplying water and sewerage
Getting a new appointment
Becoming a water supply licensee
Negotiating with new entrants
Monitoring competition
Disputes
Water supply licensing
WSL publications
Access codes
Water supply licences
New appointments and variations
New appointments and variations sites
Harnessing markets
Sustainability
Climate change
Water resources
Companies' legal obligations
Ofwat's role
Long-term planning
Leakage
Browse subjects a - z
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s
t
u
v
w
x
y
z
What's new
IB 07/12 Ofwat varies the appointment of water and sewerage services supplier at Riverlight, Battersea
PN03/12: Ofwat sets roadmap to more sustainable water sector
Future price limit - statement of principles
Earlier reports
You are here:
Ofwat
>
Regulating the Industry
>
Monopoly performance
>
Earlier reports
Filter by year:
Any
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
Service and delivery – performance of the water companies in England and Wales 2009-10
28/Oct/2010
(HTML - 6 KBytes)
Financial performance and expenditure of the water companies in England and Wales 2009-10
28/Sep/2010
(HTML - 3 KBytes)
Customer charges 2010-11
16/Apr/2010
(HTML - 3 KBytes)
Financial performance and expenditure of the water companies in England and Wales 2008-09
16/Oct/2009
(HTML - 3 KBytes)
Service and delivery - performance of the water companies in England and Wales 2007-08
22/Oct/2008
(HTML - 6 KBytes)
Customer charges 2008-09
22/May/2008
(HTML - 4 KBytes)
Relative efficiency assessment 2006-07
12/Dec/2007
(HTML - 3 KBytes)
Security of supply: 2006-07 report
16/Oct/2007
(HTML - 7 KBytes)
Financial performance and expenditure of the water companies in England and Wales 2006-07 report
25/Sep/2007
(HTML - 4 KBytes)
Water and sewerage charges: 2007-08 report
16/May/2007
(PDF - 1 MBytes)
Water and sewerage service unit costs and relative efficiency: 2005-06 report
31/Jan/2007
(PDF - 1 MBytes)
Water and sewerage service unit costs and relative efficiency: 2005-06 report - Annex 1
31/Jan/2007
(PDF - 731 KBytes)
Security of supply, leakage and water efficiency: 2005-06 report
16/Nov/2006
(PDF - 7 MBytes)
Levels of service for the water industry in England and Wales: 2005-06 report
7/Nov/2006
(PDF - 4 MBytes)
Financial performance and expenditure of the water companies in England and Wales: 2005-06 report supplementary tables
26/Oct/2006
(HTML - 5 KBytes)
Financial performance and expenditure of the water companies in England and Wales 2005-06 report
28/Sep/2006
(PDF - 1 MBytes)
Water and sewerage charges: 2006-07 report
17/May/2006
(PDF - 2 MBytes)
Water and sewerage service unit costs and relative efficiency: 2004-05 report - Appendix 1: Econometric models
20/Dec/2005
(PDF - 560 KBytes)
Water and sewerage service unit costs and relative efficiency: 2004-05 report
20/Dec/2005
(PDF - 2 MBytes)
Levels of service for the water industry in England and Wales: 2004-2005 report - Addition, Southern Water
21/Nov/2005
(HTML - 795 Bytes)
Security of supply, leakage and the efficient use of water: 2004-05 report - Supporting data tables for Appendix 5
27/Oct/2005
(PDF - 162 KBytes)
Security of supply, leakage and the efficient use of water: 2004-05 report
27/Oct/2005
(PDF - 5 MBytes)
Levels of service for the water industry in England and Wales: 2004-2005 report - Correction
6/Oct/2005
(PDF - 35 KBytes)
Levels of service for the water industry in England and Wales: 2004-2005 report
28/Sep/2005
(PDF - 451 KBytes)
Financial performance and expenditure of the water companies in England and Wales report 2004-05
7/Sep/2005
(PDF - 3 MBytes)
Tariff structure and charges: 2005-06 - Supplementary tables
3/Jun/2005
(PDF - 503 KBytes)
Tariff structure and charges: 2005-06 report
19/May/2005
(PDF - 2 MBytes)
Water and sewerage service unit costs and relative efficiency: 2003-04 report
27/Jan/2005
(PDF - 1 MBytes)
Security of supply, leakage and the efficient use of water: 2003-04 report
16/Dec/2004
(PDF - 816 KBytes)
Levels of service for the water industry in England & Wales 2003-2004 report
28/Oct/2004
(PDF - 656 KBytes)
Levels of service for the water industry in England and Wales: 2003-2004 report - Page 37 correction
28/Oct/2004
(PDF - 49 KBytes)
Financial performance and expenditure of the water companies in England and Wales 2003-04 report
29/Sep/2004
(PDF - 708 KBytes)
Tariff structure and charges: 2004-05 report
18/May/2004
(PDF - 397 KBytes)
Water and sewerage service unit costs and relative efficiency: 2002-03 report
22/Jan/2004
(PDF - 382 KBytes)
Security of supply, leakage and the efficient use of water: 2002-03 report
30/Oct/2003
(PDF - 1 MBytes)
Levels of service for the water industry in England & Wales 2002-2003 report
4/Sep/2003
(PDF - 450 KBytes)
Financial performance and expenditure of the in England and Wales 2002-03 report
21/Aug/2003
(PDF - 343 KBytes)
Tariff structure and charges: 2003-04 report - Correction to entries in Table D3 on page 99 for Thames Water, United Utilities, Wessex Water and Yorkshire Water
17/Jul/2003
(PDF - 40 KBytes)
Tariff structure and charges: 2003-04 report - correction in Annex 3 and Table 16
6/Jun/2003
(PDF - 53 KBytes)
Tariff structure and charges: 2003-04 report
20/May/2003
(PDF - 392 KBytes)
Tariff structure and charges: 2002-03 report
23/May/2002
(PDF - 411 KBytes)
Financial performance and expenditure of the water companies in England and Wales: 2000-2001 report
30/Jul/2001
(PDF - 321 KBytes)
Page options
Return to top
Text only
