Privacy and cookies
Disclaimer
The ofwat.gov.uk website and material relating to Government information, products and services (or to third party information, products and services), is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the ofwat.gov.uk website.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Privacy statement
You are advised that material sent to or received by you from Government over the internet may be monitored, recorded and retained.
Data Protection
The Water Services Regulation Authority (Ofwat) will use the information you provide on this website for the following purposes:
- send email alerts to any topics you have subscribed to;
- send you other information that we think may be of interest to you;
- answer any comments you submit using the feedback form;
- process any job applications you may submit and any subsequent appointments or removals, pay, discipline, superannuation, work management or other personnel matters.
We will also use your information to look at ways in which this website and our processes can be improved and for the purpose of administration.
Cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
You can manage these small files yourself and learn more about them through ‘Internet browser cookies - what they are and how to manage them’
Our use of cookies
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.
Name: _utma
Typical content: randomly generated number
Expires: 2 yearsName: _utmb
Typical content: randomly generated number
Expires: 30 minutesName: _utmc
Typical content: randomly generated number
Expires: when user exits browserName: _utmz
Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months
For further details on the cookies set by Google Analytics, please refer to the Google Code website
