Protecting consumers, promoting value and safeguarding the future
Abstract image of water

Disclaimer and privacy statement

Disclaimer

The ofwat.gov.uk website and material relating to Government information, products and services (or to third party information, products and services), is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the ofwat.gov.uk website.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy statement

You are advised that material sent to or received by you from Government over the internet may be monitored, recorded and retained.

Data Protection

The Water Services Regulation Authority (Ofwat) will use the information you provide on this website for the following purposes:

  • send email alerts to any topics you have subscribed to;
  • send you other information that we think may be of interest to you;
  • answer any comments you submit using the feedback form;
  • process any job applications you may submit and any subsequent appointments or removals, pay, discipline, superannuation, work management or other personnel matters.

We will also use your information to look at ways in which this website and our processes can be improved and for the purpose of administration.

Page options

  • Return to top
  • Text only