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What's new
- OBM 01/10: Ofwat Board minutes - meeting held 25 January 2010
- OBM 10/09: Ofwat Board minutes - meeting held 10 December 2009
- OBM 09/09: Ofwat Board minutes - meeting held 19 November 2009
- Bulk supply pricing – a consultation on our policy principles
- New appointments and variations – a consultation on our policy
- New appointments and variations – a consultation on our process
What's New
New appointment and variation applications – a consultation on the terms of reference for independent professional advisors providing site status reports
5/Mar/2010 (PDF - 193 KBytes)Pricing for Bulk Water and Sewerage Services
A report for Ofwat prepared by Cambridge Economic Policy Associates
5/Mar/2010 (PDF - 499 KBytes)Ofwat's response to Natural England's consultation on marine conservation
1/Mar/2010 (PDF - 386 KBytes)Ofwat's response to the consultation on the Consumer Focus Draft Annual Plan 2010-11
24/Feb/2010 (PDF - 40 KBytes)IB 02/10: Ofwat proposes to vary the appointment of water and sewerage services supplier
23/Feb/2010 (HTML - 3 KBytes)Order in accordance with section 40A Water Industry Act 1991 - variation of a bulk supply agreement between Albion Water and Dŵr Cymru
22/Feb/2010 (PDF - 728 KBytes)Reducing the water supply licensing volume threshold to 5 Ml – a consultation on guidance changes
26/Jan/2010 (PDF - 348 KBytes)Ofwat's response to Defra's consultation on the Marine Strategy Framework Directive
22/Jan/2010 (PDF - 255 KBytes)Ofwat's response to Defra's consultation on updating the 2005 Detergents Regulations
21/Jan/2010 (PDF - 311 KBytes)NT 01/10: Independent Water Networks (IWN) applies for a variation to its appointment at Berryfields
7/Jan/2010 (HTML - 447 Bytes)IB 01/10: Ofwat varies the appointment of water and sewerage suppliers at Brooklands
6/Jan/2010 (HTML - 2 KBytes)SSE Water applies for a variation to its appointment to include Park Views
23/Dec/2009 (HTML - 504 Bytes)IB 17/09: Ofwat proposes to vary the appointment of Independent Water Networks (IWN)
18/Dec/2009 (HTML - 3 KBytes)Ofwat's response to the consultation on the Cave review of competition and innovation in water markets
17/Dec/2009 (PDF - 273 KBytes)Annual Quality Assurance of Ofwat's Initial Serviceability Assessments 2008/09 General Feedback Report
16/Dec/2009 (PDF - 496 KBytes)Section 106 determination: Ministry of Justice v Thames Water Utilities Ltd
15/Dec/2009 (PDF - 670 KBytes)PR09/39: Relative efficiency assessment for operating expenditure 2008-09
14/Dec/2009 (HTML - 7 KBytes)PR09/37: Capital maintenance and Asset Management Assessments (AMA) for final determinations – a technical note
10/Dec/2009 (HTML - 10 KBytes)PR09/35: Final overall performance assessment (OPA) scores 2004-05 to 2008-09
26/Nov/2009 (HTML - 7 KBytes)Cost of Capital and Financeability at PR09: Updated Report by Europe Economics
26/Nov/2009 (PDF - 2 MBytes)England and Wales: Future household water and sewerage bills 2010-15 customer leaflets
26/Nov/2009 (HTML - 5 KBytes)Independent Water Networks (IWN) applies for a variation to its appointment to include King's Cross
23/Nov/2009 (HTML - 479 Bytes)Service and delivery – performance of the water companies in England and Wales 2008-09
23/Nov/2009 (HTML - 4 KBytes)RD 13/09: Interest rates for requisitions and infrastructure charges – six monthly review
3/Nov/2009 (HTML - 2 KBytes)Financial performance and expenditure of the water companies in England and Wales 2008-09
16/Oct/2009 (HTML - 3 KBytes)Ofwat’s response to the independent review of charging for household water and sewerage services
14/Oct/2009 (PDF - 425 KBytes)SSE Water applies for a variation to its appointment to include Bromley Common
13/Oct/2009 (HTML - 523 Bytes)IB 15/09: Ofwat varies the appointment of water and sewerage services supplier at Kennet Island Phases 5 and 6
7/Oct/2009 (HTML - 2 KBytes)s195A notice: Variation of SSE Water’s appointment to include Kennet Island Phases 5 and 6
7/Oct/2009 (PDF - 508 KBytes)Variation of appointment to SSE Water Variation of appointments for Kennet Island Phases 5 and 6
7/Oct/2009 (PDF - 40 KBytes)Ofwat’s response to the Welsh Assembly Government’s consultation on its Climate Change Strategy Programme of Action
6/Oct/2009 (PDF - 492 KBytes)SSE Water applies for a variation to its appointment to include Hunter Avenue
6/Oct/2009 (HTML - 514 Bytes)PN 04/09: Tough economic climate sees more customers apply to WaterSure
28/Sep/2009 (HTML - 4 KBytes)Customers applying for financial assistance under the Vulnerable Groups Regulations (WaterSure) 2008-09
28/Sep/2009 (PDF - 472 KBytes)WSL 02/09: Modifications to the water supply licensing access pricing guidance: final revised guidance and consultation responses document
25/Sep/2009 (HTML - 1 KBytes)Ofwat’s response to the draft Flood and Water Management Bill consultation
18/Sep/2009 (PDF - 544 KBytes)WWF-UK and Ofwat: joint statement on pathways to sustainable abstraction
17/Sep/2009 (PDF - 471 KBytes)Ofwat's response to Defra's consultation on the Adaptation Reporting Power in the Climate Change Act 2008
15/Sep/2009 (PDF - 536 KBytes)Independent Water Networks (IWN) applies for a variation to its appointment to include The Bridge
9/Sep/2009 (HTML - 450 Bytes)Competition Commission interim price determination – Sutton and East Surrey Water
4/Sep/2009 (HTML - 1 KBytes)PR 09/34: Executive summary: Findings from the cost base audits (March – May 2009)
27/Aug/2009 (HTML - 2 KBytes)Executive Summary: Findings from the Cost Base Audits (March- May 2009)
27/Aug/2009 (PDF - 555 KBytes)Guidance for completing the Principal Statement Information Capture System 2010-11
25/Aug/2009 (PDF - 748 KBytes)Accounting separation June return reporting requirements 2009-10 – Final
18/Aug/2009 (HTML - 905 Bytes)Accounting separation – consultation on June return reporting requirements 2009-10: Summary of consultation responses
18/Aug/2009 (PDF - 421 KBytes)Ofwat's response to Defra's consultation on measuring greenhouse gas emissions
11/Aug/2009 (PDF - 44 KBytes)Independent Water Networks (IWN) applies for a variation to its appointment to include Argyle Street
10/Aug/2009 (HTML - 445 Bytes)Service incentive mechanism – a consultation on moving forward from the overall performance assessment
7/Aug/2009 (PDF - 662 KBytes)Response to the Defra consultation on proposals for time limiting of water abstraction
6/Aug/2009 (PDF - 494 KBytes)PR09/32 Capital maintenance and Asset Management Assessments (AMA) for draft determinations
6/Aug/2009 (HTML - 13 KBytes)WSRA Resource Accounts 2008-09
Water Services Regulation Authority Resource Accounts 2008-09 (For the year ended 31 March 2009)
3/Aug/2009 (PDF - 660 KBytes)WSL 01/09: Proposed changes to the water supply licensing access pricing guidance
31/Jul/2009 (HTML - 2 KBytes)Ofwat's final approach to enforcement: Consultation on 'Statement of policy with respect to financial penalties'
31/Jul/2009 (HTML - 5 KBytes)IB 10/09 Ofwat proposes to vary the appointment of water and sewerage services supplier
27/Jul/2009 (HTML - 3 KBytes)s195A notice: Variation of SSE Water’s appointment to include Hale Village
27/Jul/2009 (PDF - 506 KBytes)Variation of appointments to SSE Water and Thames Water for Hale Village
27/Jul/2009 (PDF - 40 KBytes)IB 09/09 Ofwat varies the appointment of water and sewerage services supplier at Hale Village
26/Jul/2009 (HTML - 3 KBytes)England and Wales: Future household water and sewerage bills 2010-15 leaflets by company
23/Jul/2009 (HTML - 5 KBytes)Advice from Ofwat to the UK Government on the question of a threshold for legal separation of appointed companies’ retail businesses in the water and sewerage sectors
16/Jul/2009 (PDF - 150 KBytes)Surface water drainage charges: Information for non-household customers
15/Jul/2009 (PDF - 284 KBytes)Ofwat’s response to the Cave review on competition and innovation in the water markets
25/Jun/2009 (PDF - 132 KBytes)SSE variation application at Kennet Island notice
SSE Water has applied for a variation at Kennet Island
8/Jun/2009 (HTML - 486 Bytes)Notice of application for a water supply licence under section 17A of the Water Industry Act 1991
2/Jun/2009 (HTML - 454 Bytes)RD 09/09: Review of regulatory and legal options for reducing surface water in sewers
27/May/2009 (HTML - 3 KBytes)Independent Water Networks (IWN) applies for a variation to its appointment at Brooklands in Milton Keynes
20/May/2009 (HTML - 748 Bytes)Change protocol 2010-15: draft for consultation. Principles and outline procedures for companies to seek financial adjustments relating to changes to outcomes in the 2010-15 period
23/Apr/2009 (PDF - 140 KBytes)Ofwat's responses to the Environment Agency's consultation on draft river basin management plans
15/Apr/2009 (HTML - 5 KBytes)Periodic review 2009: water & sewerage companies' final business plans - one page summaries
9/Apr/2009 (HTML - 20 KBytes)RD 05/09: Interest rates for requisitions and infrastructure charges - six monthly review
3/Apr/2009 (HTML - 2 KBytes)Ofwat's response to Defra's consultation on 'Draft statutory instrument to amend provisions of the Water Resources Act 1991 for water protection zones, and related draft statutory guidance for the Environment Agency'
2/Apr/2009 (DOC - 33 KBytes)RD 04/09: Regulatory accounts for 2008-09, Reporting requirements - RAG 3.06
31/Mar/2009 (HTML - 27 KBytes)Competition in providing new water mains and service pipes: Guidance to companies - version 3.0
31/Mar/2009 (PDF - 860 KBytes)Competition in providing new water mains and service pipes: Guidance to companies - version 3.0 Summary of responses
31/Mar/2009 (PDF - 216 KBytes)Guidance on financial arrangements for self-lay and requisitioning agreements - version 2.0
31/Mar/2009 (PDF - 240 KBytes)Guidance on financial arrangements for self-lay and requisitioning agreements - version 2.0 Summary of consultation responses
31/Mar/2009 (PDF - 189 KBytes)Water Industry Act 1991, Section 8(3): Proposal by the Water Services Regulation Authority (Ofwat) to vary the appointments of SSE Water and Thames Water as water and sewerage undertakers
20/Mar/2009 (PDF - 20 KBytes)IB 05/09: Ofwat proposes to vary the appointment of water and sewerage services supplier
20/Mar/2009 (HTML - 3 KBytes)IB 04/09: Fourth new entrant to serve household customers enters sewerage sector
19/Mar/2009 (HTML - 3 KBytes)Appointment of Albion Water Ltd as a sewerage undertaker and variation of the appointment of Southern Water Services Ltd as a sewerage undertaker
19/Mar/2009 (PDF - 652 KBytes)Ofwat's referral of the Sutton and East Surrey Water interim determination to the Competition Commission
17/Mar/2009 (PDF - 377 KBytes)Accounting separation - consultation on June return reporting requirements 2009-10
13/Mar/2009 (PDF - 240 KBytes)Independent Water Networks (IWN) applies for an inset appointment at Vulcan Works
12/Mar/2009 (HTML - 614 Bytes)Variations of the appointment of SSE Water Limited as a water and sewerage undertaker and Dwr Cymru Cyfngedig (Welsh Water) as a water and sewerage undertaker
12/Mar/2009 (PDF - 42 KBytes)Technology Strategy Board innovation platform for the water industry workshop on 20 February 2009 - note of the discussions
1/Mar/2009 (PDF - 489 KBytes)Stakeholder workshop to discuss the potential for an 'innovation platform' in the water Industry - agenda, 20 February 2009, Birmingham
1/Mar/2009 (PDF - 30 KBytes)Independent Water Networks (IWN) applies for an inset appointment at Eastgate Square
25/Feb/2009 (HTML - 746 Bytes)Introduction to competition proposals and financing issues: a report for Ofwat
25/Feb/2009 (PDF - 27 KBytes)Competition proposals and financing issues: a report for Ofwat
Report commissioned by Ofwat from Richard Nourse
25/Feb/2009 (PDF - 151 KBytes)Understanding customers' views - PR09 quantitative research into customers' priorities for the Water Industry Stakeholder Steering Group
25/Feb/2009 (HTML - 2 KBytes)Accounting separation: consultation on allocation of activities between business units - summary of responses
19/Feb/2009 (PDF - 558 KBytes)Household water and sewerage bills - regional press notices by company
18/Feb/2009 (HTML - 7 KBytes)Response to Cave interim report - joint project on water rights trading - Ofwat and the Environment Agency
18/Feb/2009 (PDF - 64 KBytes)Exploring views on the potential for more active water rights trading report
18/Feb/2009 (PDF - 662 KBytes)PN 01/09: Water and sewerage bills to rise by 1.1 per cent above inflation in 2009/10
18/Feb/2009 (HTML - 71 KBytes)Section 66D(2)(b) Water Industry Act 1991 final determination by the Water Services Regulation Authority (Ofwat) determining terms for a wholesale access price offered by Northumbrian Water to Severn Trent Select Limited for one customer
17/Feb/2009 (PDF - 89 KBytes)IB 02/09: Ofwat grants a new appointment to water and sewerage services supplier
16/Feb/2009 (HTML - 6 KBytes)Appointment of Peel Water Networks Limited as a water and sewerage undertaker and variation of the Appointments of United Utilities Water Plc as a water and sewerage undertaker
16/Feb/2009 (PDF - 684 KBytes)Independent Water Networks (IWN) applies for an inset appointment at Project Easel Site 7, Leeds
2/Feb/2009 (HTML - 691 Bytes)Independent Water Networks (IWN) applies for an inset appointment at Project Easel Site 5, Leeds
2/Feb/2009 (HTML - 775 Bytes)RD 01/09: Guidance note for the practical application of weather-related exemptions in the GSS Regulations
22/Jan/2009 (HTML - 2 KBytes)Guidance note for the practical application of weather-related exemptions in the GSS Regulations - consultation conclusions
22/Jan/2009 (PDF - 166 KBytes)Guidance note for the practical application of weather-related exemptions in the GSS Regulations
22/Jan/2009 (PDF - 508 KBytes)Ofwat's response to the independent review of competition and innovation in water markets
22/Jan/2009 (PDF - 1004 KBytes)Independent Water Networks (IWN) applies for an inset appointment at Welbury and Woodholm Farm
13/Jan/2009 (HTML - 762 Bytes)Independent Water Networks (IWN) applies for an inset appointment at Deanesley Way
6/Jan/2009 (HTML - 712 Bytes)Proposal by the Water Services Regulation Authority (Ofwat) to appoint a new water and sewerage undertaker and vary the Appointment of United Utilities Water Plc
2/Jan/2009 (PDF - 20 KBytes)IB 01/09: Ofwat consults on appointing new entrant to water and waste water sectors
2/Jan/2009 (HTML - 7 KBytes)Capital expenditure for 2010-15: Ofwat's view on companies' draft business plans
23/Dec/2008 (PDF - 809 KBytes)Review of regulatory and legal options for reducing surface water in sewers
19/Dec/2008 (PDF - 1 MBytes)IB 07/08: Ofwat publishes draft details of capital expenditure incentive scheme
19/Dec/2008 (HTML - 4 KBytes)Independent Water Networks (IWN) applies for an inset appointment at Taunton Trading Estate
18/Dec/2008 (HTML - 720 Bytes)Independent Water Networks (IWN) applies for an inset appointment at Jasmine Gardens
18/Dec/2008 (HTML - 588 Bytes)Independent Water Networks (IWN) applies for an inset appointment at Argyle Street
18/Dec/2008 (HTML - 707 Bytes)Ofwat's review of competition in the water and sewerage industries: Part II - Summary of consultation responses
17/Dec/2008 (PDF - 565 KBytes)IB 06/08: Ofwat confirms decision that Sutton and East Surrey price limits remain unchanged
17/Dec/2008 (HTML - 6 KBytes)Letter to the Managing Director of Sutton and East Surrey Water - application for a substantial effect. Final determination
17/Dec/2008 (PDF - 34 KBytes)RD24/08: Our engagement with stakeholders on competition - future of OAG and MAG
15/Dec/2008 (HTML - 8 KBytes)Water Industry Act 1991, section 13(1) modification of the conditions of appointment of United Utilities Water plc
10/Dec/2008 (PDF - 53 KBytes)IB 05/08: Ofwat changes the appointment conditions of United Utilities Water plc
10/Dec/2008 (HTML - 4 KBytes)PN 36/08: Water companies must increase water efficiency savings by 40 per cent
20/Nov/2008 (HTML - 8 KBytes)PR09/19: Reflecting capital expenditure incentive scheme (CIS) incentives in the final business plan modelling
14/Nov/2008 (HTML - 3 KBytes)Ofwat City Briefing, London, 11 November 2008: Philip Fletcher's slides and speech
13/Nov/2008 (HTML - 1 KBytes)Ofwat/Consumer Council for Water research into household customers' views on competition in the water and sewerage industry
5/Nov/2008 (PDF - 427 KBytes)Letter to the Managing Director of Sutton and East Surrey Water - application for a substantial effect. Draft Determination
5/Nov/2008 (PDF - 27 KBytes)RD 22/08: Interest rates for requisitions and infrastructure charges - six monthly review
4/Nov/2008 (HTML - 6 KBytes)PR09/17: Process for capital expenditure (capex) incentive scheme (CIS)
3/Nov/2008 (HTML - 7 KBytes)Regina Finn speech: PR09 and long-term strategy in the water industry, Water 2008 Conference, 22 October 2008
24/Oct/2008 (PPT - 1 MBytes)Service and delivery - performance of the water companies in England and Wales 2007-08
22/Oct/2008 (HTML - 6 KBytes)Memorandum of understanding between Ofwat and the Drinking Water Inspectorate
17/Oct/2008 (PDF - 207 KBytes)Water Industry Act 1991, section 13 (2) proposals by the Water Services Regulation Authority to modify the conditions of appointment of United Utilities Water plc as a water and sewerage undertaker
13/Oct/2008 (PDF - 13 KBytes)Paul Hope speech: Leakage - recent performance and the long term view, Water UK Leakage Conference, 2 October 2008
10/Oct/2008 (PPT - 1 MBytes)IB 01/08: Ofwat changes the appointment conditions of Yorkshire Water Services Limited
8/Oct/2008 (HTML - 3 KBytes)Water Industry Act 1991, section 13(1) modification of the conditions of appointment of Yorkshire Water Services Ltd
8/Oct/2008 (PDF - 53 KBytes)United Utilities Water plc: undertaking for the purpose of Section 19(1)(b) of the Water Industry Act 1991
7/Oct/2008 (HTML - 1 KBytes)PN 33/08: Ofwat secures company guarantees on Penketh sewer flooding action plan
7/Oct/2008 (HTML - 3 KBytes)PN 32/08: Water companies propose to increase bills by around nine per cent between 2010-15
3/Oct/2008 (HTML - 6 KBytes)Setting price limits for 2010-15: overview of companies' draft business plans
2/Oct/2008 (PDF - 697 KBytes)Draft water resource management plans: overview of issues. Letter to Phil Woolas, Environment Minister
30/Sep/2008 (PDF - 40 KBytes)PN 30/08: More work required to raise awareness of special assistance for water consumers
29/Sep/2008 (HTML - 6 KBytes)Customers applying for financial assistance under the Vulnerable Groups Regulations (WaterSure) - 2007-08
26/Sep/2008 (PDF - 80 KBytes)Services for disabled, chronically sick or elderly consumers - guidance to companies
25/Sep/2008 (HTML - 3 KBytes)Financial performance and expenditure of the water companies in England and Wales 2007-08
24/Sep/2008 (HTML - 5 KBytes)RD 18/08: Resetting metered and unmetered tariff differential targets
22/Sep/2008 (HTML - 15 KBytes)Ofwat's response to Defra's consultation on transposition of Article 6 of the Groundwater Directive (2006/11/EC) in England and Wales
20/Sep/2008 (PDF - 32 KBytes)Contributing to Sustainable Development – a consultation on OFWAT’s approach
13/Sep/2008 (DOC - 31 KBytes)Accounting separation: consultation on allocation of activities between business units
12/Sep/2008 (PDF - 164 KBytes)Variations of the Appointments of Independent Water Networks Limited and Anglian Water Services Limited as water undertakers
11/Sep/2008 (PDF - 748 KBytes)Ofwat's response to the National Consumer Council's draft forward work programme
9/Sep/2008 (PDF - 28 KBytes)Independent Water Networks (IWN) applies for an inset appointment at Old Park Farm
28/Aug/2008 (HTML - 597 Bytes)GMB'S response to Ofwat's review of competition in the water and sewerage industries - part II
27/Aug/2008 (DOC - 170 KBytes)WSL 03/08: Consultation on proposed modifications to the pricing section of the access codes guidance
27/Aug/2008 (HTML - 3 KBytes)Folkestone Dover Water's response to Ofwat's review of competition in the water and sewerage industries - part II
27/Aug/2008 (PDF - 42 KBytes)Guidance for completing the principal statement information capture system 2009-10
26/Aug/2008 (PDF - 264 KBytes)Proposal by the Water Services Regulation Authority (Ofwat) to appoint a new water and sewerage undertaker for a site at Tidworth, near Andover, and to vary the Appointments of Thames Water Utilities Limited
13/Aug/2008 (PDF - 21 KBytes)PN 25/08: Water companies submit draft proposals for investment and bills
11/Aug/2008 (HTML - 4 KBytes)Periodic review 2009: water and sewerage companies' draft business plans - one page summaries
11/Aug/2008 (HTML - 17 KBytes)Guidance on financial arrangements for self-lay and requisitioning agreements : version 2.0 - consultation paper
6/Aug/2008 (PDF - 362 KBytes)Competition in providing new water mains and service pipes: guidance to companies - version 3.0
6/Aug/2008 (PDF - 473 KBytes)PN 24/08: First climate change policy spells out impact on people's lives
31/Jul/2008 (HTML - 4 KBytes)Water Services Regulation Authority: resource accounts 2007-08 for the year ending 31 March 2008
28/Jul/2008 (PDF - 640 KBytes)Ofwat City Briefing, London, 1 July 2008: Philip Fletcher and Regina Finn's slides and speech
1/Jul/2008 (PDF - 65 KBytes)Water Services Regulation Authority: notice of revocation of the water supply licence of Aquavitae (UK) Ltd
30/Jun/2008 (PDF - 710 KBytes)PN 19/08: Ofwat confirms withdrawal of Aquavitae's water supply licence
30/Jun/2008 (HTML - 2 KBytes)Development of guidance for sewerage undertakers on the implementation of drainage standards
20/Jun/2008 (PDF - 359 KBytes)PR09/15: Future water efficiency targets - a consultation. Letter to stakeholders
20/Jun/2008 (HTML - 4 KBytes)PN 15/08: Ofwat consults on the change of ownership of Yorkshire Water
19/Jun/2008 (HTML - 4 KBytes)PR09/12: Asset resilience to flood hazards: development of an analytical framework
13/Jun/2008 (HTML - 5 KBytes)Deliberative research concerning consumers' priorities for PR09 for the Water Industry Stakeholder Steering Group
13/Jun/2008 (HTML - 3 KBytes)Water Industry Act 1991 Section 8(3): proposal by the Water Services Regulation Authority (Ofwat) to vary the appointments of Independent Water Networks Limited and Anglian Water Services Limited
3/Jun/2008 (PDF - 19 KBytes)Water Industry Act 1991, Section 13: proposals by the Water Services Regulation Authority (Ofwat) to modify the conditions of appointment of Anglian Water Services Limited as a water undertaker
3/Jun/2008 (PDF - 73 KBytes)Regina Finn speech: Safeguarding the future - taking a long term view, Sustainability Live conference, Birmingham, 20 May 2008
2/Jun/2008 (PPT - 7 MBytes)I own a property which is not occupied. Why is my water company charging me for water and sewerage services to this property?
30/May/2008 (HTML - 2 KBytes)Ofwat's response to Defra's consultation on River Basin Planning Guidance Volume 2
29/May/2008 (PDF - 111 KBytes)RD11/08:Ofwat's guidelines on services for disabled or elderly consumers
29/May/2008 (HTML - 6 KBytes)PR09 senior co-ordinators meeting, 28 March 2008: note for the record
28/May/2008 (DOC - 202 KBytes)Dealing with customers who have been affected by sewer flooding - practical assistance
22/May/2008 (PDF - 37 KBytes)RD 10/08: Application of the Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008
22/May/2008 (HTML - 3 KBytes)Consultation on draft guidance note for the practical application of weather related exemptions in the GSS regulations
22/May/2008 (PDF - 182 KBytes)Capital expenditure incentive scheme (CIS) - illustrative worked example
21/May/2008 (HTML - 2 KBytes)PN 13/08: Ofwat recommends opening water and sewerage markets to competition
16/May/2008 (HTML - 5 KBytes)Ofwat's review of competition in the water and sewerage industries: Part II
16/May/2008 (HTML - 1 KBytes)Ofwat's response to Defra's consultation on improving surface water drainage
8/May/2008 (DOC - 372 KBytes)Ofwat's review of competition in the water and sewerage industries - part II
4/May/2008 (PDF - 1 MBytes)Ofwat's response to Defra's consultation on phosphates in domestic laundry cleaning products in England
1/May/2008 (DOC - 324 KBytes)PR09/11: PR09 business plan information requirements - feedback on the consultation
24/Apr/2008 (HTML - 2 KBytes)CCWater charging research 2007
Report commissioned by Ofwat/CCWater from ORC International
23/Apr/2008 (PDF - 1 MBytes)