Complaint against South East Water Limited regarding GSS payment (OFW-042999)


Case reference – OFW-042999

Summary of case

We are investigating a request for determination that we have received about an unpaid GSS payment.

Date opened

24 August 2023

Relevant powers

The Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008

Current status

We opened the case after carrying out a preliminary assessment and we will be contacting both parties for any further information required.


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