Complaint Against Thames Water Utilities Limited regarding GSS payments

 

Case reference – OFW-045369

Summary of case 

We are investigating a request for determination that we have received about unpaid GSS payments.

Date opened

2 May 2024

Relevant powers 

The Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008 (as amended 2017).

Current status

We have opened the case after carrying out a preliminary assessment and we will be contacting both parties for any further information required.

Enquiries

If you have a query, please contact: [email protected]