Complaint against Thames Water Utilities Limited regarding work in private land

 

Case number

OFW-042452

Summary of case

We are investigating a complaint we have received about work done by Thames Water on private land.

Date opened

20 June 2023

Relevant powers

Section 181 of the Water Industry Act 1991

Current Status

We opened the case after carrying out a preliminary assessment and we will be contacting both parties for any further information required.

Enquiries

If you have a query, please contact: [email protected] Media enquiries should be directed to the Ofwat Press Office  [email protected]