Complaint against United Utilities Water Limited regarding work in private land


Case summary

We are investigating a complaint we have received about work done by United Utilities on private land.

Date opened

30 March 2023

Relevant powers

Section 181 of the Water Industry Act 1991

Current Status

We opened the case after carrying out a preliminary assessment and we will be contacting both parties for any further information required.


If you have a query, please contact: [email protected] Media enquiries should be directed to the Ofwat Press Office: 0121 644 7642 / 7821 / 7616 /  [email protected]