Complaint against Severn Trent Water about sewer flooding



Summary of case

We are investigating allegations that Severn Trent Water is in breach of section 94 of the Water Industry Act 1991

Date opened

05 November 2014

Relevant powers

Section 94 Water Industry Act 1991

Relevant Ofwat guidance



We will consider the information we receive from the Company, the Complainant and other parties. This will inform our decision on whether we consider there has been a breach of Section 94 of the Act.

Current status

We opened the case after carrying out an initial assessment.

We have written to the company and complainants to tell them the case has been opened and have requested more information.


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