Case summary
We are investigating a complaint about the reasonableness of the administrative charges that South West Water has required for service connections that have been laid by a self-lay organisation on a development site in their area. The case considers the legal provisions for these administrative charges and the reasonableness of the amount of permitted charges.
Date opened
11 June 2014
Relevant powers
Section 45 and/or section 51(B) of the Water Industry Act 1991
Enquiries
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