Summary of case
We investigated an appeal made against Thames Water’s decision to vary the trade effluent consent it has in place with an industrial user.
25 November 2014
Section 126 of the Water Industry Act 1991
Relevant Ofwat guidance
This case has been closed following the parties reaching agreement
We will consider the information provided by the company and complainant to make
a draft decision (‘draft determination’) on the case.
We will then consult the company and complainant on our draft determination.
We will consider the views the company and complainant
We will make our final decision (‘final determination’) on the case.