Since the opening of the business retail market in April 2017, around 1.2 million business customers in England can choose their retailer. To protect those business customers who have not engaged in the market and remain on ‘deemed’ contracts, the Retail Exit Code (REC) sets out requirements for price and non-price terms in the default tariffs offered to these customers.
We plan to review the price and non-price protections currently set out in the REC with the intention of any revisions taking effect from April 2023. This consultation sets out our initial thoughts on our approach to this review. We expect to consult on more specific proposals in summer 2022.
*Please note that the closing date for responses to the consultation has been extended until 5pm Friday 4 February 2022.*