The UK economy has been significantly affected by the Covid-19 outbreak and the Government is making unprecedented levels of financial support available to businesses. We want to protect customers in these unprecedented times and ensure that the delivery of water and sewage services is as smooth as possible during the current crisis. As a result this consultation looks at what further steps may be necessary to protect non household customers from the impacts of Covid-19.
We welcome stakeholder views on the questions detailed in Appendix 1 of the attached document by 5pm on Tuesday 21 April 2020.
Please submit email responses to [email protected], with the subject ‘Liquidity and bad debt consultation’.
Due to the closure of the Ofwat offices we are currently unable to accept responses by post.
Update 27 April 2020. Ofwat’s position in light of responses to this consultation can be found at the link below: