Ofwat’s forward programme 2023-24 – draft for consultation

Ofwat’s forward programme 2023-24 – draft for consultation

Published date: January 20, 2023
Closing date:


About Consultation

The forward programme 2023-24 sets out what Ofwat will deliver over the next year.

Our key aim is for the water sector to provide the very best service to customers, improve the environment and improve life through water both now and in the future and this is reflected in our forward programme for the financial year 2022-23 which outlines how we will continue to meet our three strategic goals:

  • To transform water companies’ performance
  • To drive water companies to meet long-term challenges through increased collaboration and partnerships
  • For water companies to provide greater public value, delivering more for customers, society and the environment

Where to send submissions

We would welcome any comments on this document. Please email them to [email protected] with the subject ‘Ofwat’s forward programme 2023-24 – draft for consultation’ or post them to:

Forward Programme Consultation response
Centre City Tower
7 Hill Street
Birmingham B5 4UA

The closing date for this consultation is 5pm on Friday 17 February 2023. If you wish to discuss any aspect of this consultation, please contact Jenny Block on 0121 644 7645 or by email [email protected]

We may publish responses to this consultation on our website at www.ofwat.gov.uk. We will consider not publishing your response if you indicate that there are any elements that you consider to be confidential. Information provided in response to this consultation, including personal information, may also be published or disclosed in accordance with access to information legislation – primarily the Freedom of Information Act 2000 (FoIA), the Data Protection Act 2018, and the Environmental Information Regulations 2004. For further information on how we process personal data, please see our privacy policy.

If you would like the information that you provide to be treated as confidential, please be aware that under the FoIA there is a statutory Code of practice which deals, among other things, with obligations of confidence. In view of this, please explain to us why you regard the information you have provided as confidential. If we receive a request for disclosure of the information, we will take full account of your explanation, but we cannot give an assurance that we can maintain confidentiality in all circumstances. An automatic confidentiality disclaimer generated by your IT system will not, of itself, be regarded as binding on Ofwat.