This discussion paper sets out our emerging proposals for performance commitments in PR24. Performance commitments are the metrics that we use to measure the service that water companies deliver for customers and the environment as part of the price control. We will next specify performance commitments as part of setting price limits for the 2025-2030 period (PR24). This paper follows our recent consultation, ‘Creating tomorrow, together’, and further engagement with the sector.
We will consider any responses and engage further with stakeholders ahead of our draft methodology for PR24 being published in summer 2022.
Where to send submissions
We would welcome any comments on this document. Please email them to [email protected]
The closing date for this consultation is 13 January 2022. If you wish to discuss any aspect of this consultation, please contact Peter Jordan by email at [email protected]