Proposal to vary South West Water’s area of appointment to include the Isles of Scilly

Proposal to vary South West Water’s area of appointment to include the Isles of Scilly

Published date: February 26, 2019
Closing date:


About Consultation

This consultation is about our proposal to vary the licence of South West Water Limited (SWW) so that it becomes the appointed water and wastewater company for the Isles of Scilly (IoS).

How to respond

We welcome responses to this consultation by 9 April 2019.

We welcome comments on our proposal, the contents of our consultation document or matters that are missing from our consultation but which you consider may be relevant to our decision.

To help us better understand the issues you are raising in your consultation response, please make clear in your response whether you are a current or potential future customer of SWW, whether you are a resident or visitor to the IoS, or more generally set out your role as an interested party.

We prefer you to send your response by email to [email protected]

Please note that we will confirm receipt of consultation responses. We experienced difficulties with emails in late February / early March, so if you have not received a confirmation, do please resend your response. Thank you for your understanding.

You can also submit your response by post to:

Isles of Scilly consultation
21 Bloomsbury Street
London WC1B 3HF

We may publish responses to this consultation on our website at, unless you indicate that you would like your response to remain unpublished. Information provided in response to this consultation, including personal information, may be published or disclosed in accordance with access to information legislation –primarily the Freedom of Information Act 2000 (FoIA), the General Data Protection Regulation 2016, the Data Protection Act 2018, and the Environmental Information Regulations 2004.

If you would like the information that you provide to be treated as confidential, please be aware that, under the FoIA, there is a statutory ‘Code of Practice’ which deals, among other things, with obligations of confidence. In view of this, it would be helpful if you could explain to us why you regard the information you have provided as confidential. If we receive a request for disclosure of the information, we will take full account of your explanation, but we cannot give an assurance that we can maintain confidentiality in all circumstances. An automatic confidentiality disclaimer generated by your IT system will not, of itself, be regarded as binding on Ofwat.