New Appointments and Variations (NAVs) are new entrant water and wastewater companies which serve end customers by becoming the local licensed supplier and replacing the existing incumbent for a specific area.
NAVs can compete with incumbents to supply infrastructure and retail services to new build development sites not served by, or with the consent of, the current incumbent. They can also compete to supply large users (customer taking more than 50Ml/d in England, or more than 250Ml/d in Wales).
In this document, we consider whether our existing policy for NAVs remains appropriate. We have identified a number of areas of our existing guidance which requires updating. However, we think that the principles underlying the guidelines remain appropriate.
We have held a number of discussions with NAVs and other relevant parties in preparation for this document.
Any person who wishes to make representations with respect to the revised policy statement should do so in writing to the NAV Policy Team at Centre City Tower, 7 Hill Street, Birmingham, B5 4UA, or by email to NAVpolicy@ofwat.gsi.gov.uk