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Ofwat

We regulate the water sector in England and Wales

  • About us
        • About us

          This section of the website sets out how we will work with others for the benefit of customers of water and wastewater services and wider society in England and Wales both now and in the future.

           

        • Our vision
        • Our strategy
        • Who we work with
        • Our duties
        • Careers at Ofwat
        • Our performance
        • Our values
        • Ofwat and the environment
        • Who we are
        • Equality, Diversity and Inclusion (EDI)
        • Our purpose – improving life through water
        • Our Customer Research
  • Regulated companies
        • Regulated  companies

          In this section you can find information for and about the water companies we regulate.

        • Markets
        • Water sector overview
        • Regulating monopolies
        • Investigations
        • Price Reviews
        • Water sector – UKRN Performance scorecard
        • Resilience
        • Vulnerability
        • Customer engagement
        • Innovation in the water sector
        • RAPID
        • Open data in the water industry
  • Residential customers
        • Residential customers

          In this section of the website you can find information about water and sewerage supply to household consumers.

        • Your water bill
        • Customer assistance
        • Supply and standards
        • Your water company
        • Conserving water
        • Discover water dashboard
        • Our Customer Research
  • Business customers
        • Business customers

          In this section of the website you can find information about water and sewerage supply to businesses, charities and public sector organisations.

        • Your water bill
        • Supply and standards
        • Surface water drainage
        • Becoming a self-supply licensee
        • Reselling water
        • Choosing your water retailer
        • Developers
  • Investors
        • Investors

          In this section you can find information for investors in water companies.

        • Investor information
        • PR19
        • PR14
        • Annual publications
        • Water sector – UKRN Performance scorecard
        • Contact
        • PR24
        • Information for RAPID investors and the supply chain
  • News Centre
  • Publications
  • Consultations
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About this website

Home > Contact Us > About this website

Technical Problems Accessibility

To report a technical problem with our website (eg. broken links or accessibility issues), please email email [email protected]

Before reporting a security vulnerability, please refer to our Vulnerability Disclosure Policy.

Please see our accessibility statement for details.

 

Reporting accessibility problems with this website

We’re always looking at the ways to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact via email: [email protected]

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